Reviews for BSS: B2B Wholesale Solution

B2B/Wholesale app is a great app to use for you wholesale store setup. Very easy to use. Support has always been helpful and very accommodating even with special requests. Highly recommended.

We used this app in combination with their B2B Portal/Net Terms app, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would recommend this app and the B2B Portal/Net Terms app.

I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.

June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

The best customer support I have come across ever. They are so quick to respond and action the changes we needed for our B2B site. 10/10 customer service. Many thanks from Team Gibsons Games

If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.

Was difficult first setting up but that may be due to the fact we have around 1300 products to manage. I can imagine it being a lot easier with a smaller store. The customer service from Emma is excellent and she always has rapid replies even with the time zone difference (7 hours). There were a few features which needed tweaking for them to work such as the Autotag feature but it was quickly resolved and works okay now thanks to the Tech guy. Helpful advice and easy steps to follow. One thing to improve on would be when editing the rules you have to edit them one by one or you can upload a spreadsheet but it means replacing the current rules and they won't come into play unless the new rules have higher priority so I would suggest when starting to put all rules on 99 (Lowest priority). There should be some way to edit your rules in bulk. Also, if your CSV file is wrong, the app will only tell you one error at a time which means uploading the CSV files countless times until all errors are resolved instead of the app telling you all errors at once. The price is slightly high but the app does come with a lot of different helpful features on the advanced plan. Highly recommend if you're looking to create different prices for different customers without setting up a whole new website!

Good support when installing the app. The pages are fast and stable. I will use it well from now on.

Great functionality for what we need, easy to use and plenty of additional features which are very useful such as custom pricelists, discounts etc. Customer support is also brilliant and always someone on hand to assist with any queries.

We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency

Absolutely the project we have searched for and makes B2B Shops much easier! Also, an outstanding support, which has been the most crucial part for us to chose this company! Thanks!

If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.

Aplicación 100% fiable y segura cumple con las necesidades y mas, al instalar la APP se tuvieron algunos errores y no funcionaba bien, lo que entiendo ya que cada tema o personalización es diferente. Pero gracias a la atención brindada por Jolie Nguyen quien hizo un magnifico trabajo revisando los problemas y transmitiendo mis necesidades al técnico Le Trung Dong y Nguyen Van Huan quien sin duda supo solucionar todos los inconvenientes y supo programar y plasmar mis necesidades. Sin duda la aplicación es buena, pero no seria tan buena si no contara con un soporte técnico tan bueno. Recomendado 100%

Une application bien utilise pour la mise en place de notre site B2B, qui nous a permis de mettre en place des minimums de commande, des prix wholesale etc... Les fonctionnalités sont très bien pensées et le service client extrêmement réactif. Je recommande

Bonne application qui offre pas mal de services. Quelques amélioration dans la configuration des règles sur les commandes (order limit surtout) nous aideraient beaucoup mais après un premier échange avec le support, très très réactif et efficace, je n'hésiterai pas à leur faire remonter nos besoins. Je recommande !

does what it says and support is fast, professional and efficient. Will be looking at their other apps

Very useful app, we needed two different forms on our website to differentiate two type of customers and this app let us do this smoothly. The support is kind and efficient.

Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!

I am happy to write a positive review about the app's features and excellent customer support. The app is incredibly user-friendly and has many useful features that make it easy to use. The customer support team is very responsive and helpful, always going above and beyond to assist users with any questions or issues.

Great application. Very handy that they have a "Manual Order" feature so that my customer support team can easily insert manual order with custom prices for every customer.

Our experiences so far have been very good. Time was taken to solve the existing challenges with good results so far. Additionally, the customer service is very friendly and always keeps us well informed.

Awesome customer service, very responsive. Jolie Nguyen and our dev Dao Van Phu were very helpful and made sure to answer all of our questions!