Reviews for B2B Wholesale Hub

Very good app with excellent, quick responding customer support! I would definitely recommend to anyone who wishes to wholesale through their site.

The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.

No free of cost support, if you have a store with a huge amount of product, the app don't work and have a bad Performance. Advanced Support costs you 90USD, additional functionality also only available on additional cost. Bad service but a lot to pay before you can be testt it is working or not.

amazing app and even better customer service!! The app works flawlessly and any small custom revisions are made for you free of charge by their amazing service team.

If I could give Emily, Sara and the team 100 stars I would. They were so kind, attentive and flexible on helping me setup Wholesale Club and made the process smooth, simple and exhausted every option available so that my store could work powerfully and smoothly. I will 1,000% recommend them and use them in the future. It is a sophisticated app that can really level up your wholesaling game without stressing yourself out on new tools to use with Shopify.

this is a game changer for our wholesale business. With only $24 a month and a one time fee of $99 for custom prices, I was able to do what an advanced shopify account worth thousands of dollars monthly can do. support was great.

The app has proven to be very useful and reliable up until recently, but the team has been responsive and helpful in resolving the recent issues and bugs. They appear to be working on resolving the problem.

Unfortunately, it appears that this wonderful app is no longer as good as it used to be. Many changes in the last two months have been causing long delays on fixes and many more issues. I'm jumping out

This app used to work very nicely. They did some udpate 2 weeks ago to their app, and is not working correctly in our shop anymore. They don't give us estimate time to fix. It has hit us in sales with our wholesale customers. Hope they fix asap.

July 7, 2020 This app has been having issues since June 29, 2020. It's been applying discounts to some customers and not others. Please launch an update soon to resolve this issue.

Great app, Received excellent support when I had a third party app that also interacted with the cart page break things.

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly. As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

We need an APP that can serve our wholesale clients. This APP definitely serve that purpose. There is bit of learning curve as what the APP can do vs our company requirement. I feel the premium on boarding was great value for money. Emily was fantastic help to us, got us all the help we need. Because our requirement was little bit different compare to normal without Emily, we would have give up half way through the on boarding. So the App is working very well for us at the moment, hopefully we will get the positive feedback from our clients in the coming weeks. I would suggest the developer to add an order summery page for customers after they place the order. Beside that I'm happy with the App so far.

Good App, so far I'm still in the testing phase. The support is very good although I would like little faster response. Congratulations Pixel Union.

The customer service was very helpful, polite and quickly answered all my questions. This app is very user friendly and does exactly what you need.

Wholesale Club has done exactly what we wanted. It allows us to offer discounts by collection and also offer custom pricing for certain key products. Easy and straight forward to use and maintain. Rob and his team have been a great help when we have had any questions.

We were looking for a wholesale app for our website and tried other solutions in the past that didn't work like we intended. This app has met our needs and the customer service has been very responsible with answering any questions we have had. Great app!

The Custom Prices extension was exactly what we needed. Very helpful support team. Helped iron on a few configuration problems. Fast response. Very happy.

the support team is very helpful and the function is working fine so far but i still not go live with my online store yet.

I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!

Working well for us so far. We ran into an issue where we needed to apply two different discounts to a customer and had to get the Custom Prices add on for it. Ran into a tech issue with the CSV import not working with a CSV file and had to use Google Sheets. The support team was very responsive and solved the problem for us quickly.

So far it is working ok but it is too early for us to have a final opinion. Our customers seem pleased and that is the main priority.

Wholesale club is great, we use to be with Bold, a very different experience. James has been amazing. THANKS!

Great app. Does what's expected. Would like to see more options for quick-order form customization. Really fantastic customer support. Helped us get up and running fast and continued support as we implemented new features.

THE BEST SUPPORT TEAM WE'VE EXPERIENCED YET! We initially had some issues with getting the Wholesale Club app to work, but found out that this was due to some old apps we had uninstalled. Through the fantastic support team at Pixel Union they identified some code leftover from several apps that we had previously uninstalled which were interfering with their functionality. Their team not only identified the cause of the problem, but when the support teams from these other applications did not respond to help remove their leftover code, the Pixel Union team helped us to remove the code and get the application functioning! We were SO impressed. Thank you to the Pixel Union support staff for providing us with such excellent service. We're very happy with your support and look forward to growing our wholesale business with your amazing application!