Reviews for Appstle℠ Subscriptions App

I have had Appstle for two weeks now. And I highly recommend it! It's user-friendly, it has many different functions and the customer service is really great! Definitely a must if you want to add a subscription function to your web shop.

Un service incroyable avec Prarthana. Compétente, gentille et super rapide. Service client facile, simple et efficace.

I love using this app because it is so convenient for my customers and myself to stay on track with their orders! Whenever I need help or have a question, the customer service team replies in under 2 minutes...you will love using this app! :) Very easy to install, set up, and utilize!

We've been using appstle for about a month now. Having to migrate from a different setup, we naturally had A LOT of questions. I have never experienced this level of support from a shopify app before. It's insane. Not only is this real 24/7 live chat (seriously they always answer within 5 minutes), they also don't just give you a bunch of canned responses; they actually help. We need more of this in the world. Their pricing is also fair. They don't try and eat into your hard earned profit like some of the other apps (who would have you pay an extra 2-10% of your revenue). I mean, $100 for $50k in subscription revenue is more than fair. From all the subscription apps I have been through, I have to say that appstle's is the best one of them all. It's super easy to get started (and if you have any issues, they have that amazing support, to help you, even if it's 4 in the morning and your program launches in 2 hours). But it's also the most advanced I have seen to far as well. We have some pretty specific needs that requires a lot of changing of products and prices and with this app, it was super easy to set up and works like a charm. All in all, I feel like I have finally found a good subscription app with a friendly, knowledgeable and fair team behind it, and I plan to stick around for a long time. Please don't change appstle.

Really good app. I searched a long time for a suitable subscription app and this was the only one that met my needs. The support is also absolutely outstanding, never have I had to wait longer than 3minutes for a reply.

The entire Appstle team is simply amazing. They've gone out of their way to help us so many times since we singed up. And we have yet to encounter a problem that they could not solve. They're fast, on the ball, intelligent and an absolute pleasure to work with. This kind of customer service is rare, very rare, especially in the tech industry. I cannot recommend this company highly enough.

This app is actually very good (no joke). We were using a different subscription application when we started, and there were constant problems (no customer support, dropping orders etc.). This app solved ALL of these problems. I normally never leave reviews but I do feel quite strongly that this subscription app has all the key features and functionality at a competitive pricing structure

Worked very well, no problems, we got the problem solved quickly and I received quick responses and easy to follow instructions.

Customer service is fantastic. So far the app appears to have everything that I need. Thanks so much

In the past, we struggled with clunky subscription options. But now, with Appstle Subscriptions & Loyalty, we finally are able to offer a streamlined & powerful subscription option for our customers! Working with Appstle has been amazing. Their support is second to none, it feels like they are part of our team and we can tell they actually care about our success! If you are looking for a feature-rich subscription app to offer your customers, we 500% recommend you download this one! You will love it & so will your customers.

As a starting brand Applstle is an amazing app for bringing subscriptions to your platform. For me one of the most important things is fast customer service. Appstle has been really fast with their help and verry complete in their answers. Without hesitation the employees helped me with my requests and came with options and ideas. With the subscription they offer for small stores they are a great app to start, with their customer service they are a great partner to grow.

Great and fast support. I like the application because its a simple way to get subscriptions into the store. Recommendation!

I just installed this app and I am so excited to implement it on my store. Customer service was beyond helpful with getting me setup. I would recommend them to anyone looking to add a subscription service

The support team at Appstle is always very helpful when it comes to issues or questions; there have even been a couple of instances where they introduced a new app feature to accommodate our needs! Could use some improvement around email notifications and out of stock item management.

This app has really stressed me out. I want to offer our customers a pre-pay subscription option, where we win with cash-flow, and they win with a product discount. However the shipping profiles / settings do not make any sense, as I don't want them to get free deliveries that I don't deem them to be entitled to. I am told it's not possible to create a pre-pay option where our current website delivery charges are applied (free delivery when you spend £40). With the pre-pay option, if a customer spends £40 total spread across 3x deliveries (i.e. we spend 3x the amount on deliveries - about £8 x 3) they get free delivery, which is exactly NOT what I want as we just loose money (if we spend £8 on each delivery, it means we spend £24 delivery for a total pre-pay order of £40). I need them to spend at least £40 for each DELIVERY (so that's £120 total for 3x separate delivery slots) to get free delivery. But apparently this is not possible, which I find really unhelpful. Some of the chat people are helpful, but it takes longer than expected for them to reply and one just left the chat today and was marked as 'away' without warning. I wish there was a phone number I could call so someone could just talk it through with me. Also, when you've created a new delivery profile, these can't be edited. So if you get one little thing wrong that you want to change, you have to do it all again.

Great customer service and so far working how I need it to. Quick responsive support and quality setting options.

La aplicación funciona según lo publicitado. Buena atención al cliente y soporte con excelente dedicación.

L'équipe est absolument incroyable. Une réactivité à toutes épreuves (5 minutes GRAND maximum) et à chaque besoin, une solution (même avec la version gratuite) ! Je recommande grandement.

So far so good! Haven't been able to dive deep into every customization option, but it looks promising and the support has been stellar.

This app helps greatly with subscriptions and when I have trouble, the customer service is great! I only wish they had more customer portal options without upgrading to the enterprise plan

The help center assisted in the middle of the night in setting up the app for me! Kehanvi was amazing

Great customer service, they integrate my subscription in 2 min top. need to give it a try, but happy so fae

Très bonne expérience de l'application. Migration via Recharge parfaite. SAV excellent. Je recommande !

I've decided to update my review after some time using the app. The app is fine, and more or less does what I need it to, but I'm having a lot of trouble with the customer service. Response times are extremely slow, and the answers they provide are usually very vague and not helpful. I can definitely attest that the level of support has diminished since starting with this app. Currently, I have many subscriptions that are scheduled to process, but are not processing a their scheduled time. The response I received to this issue was "they are in the queue, please give it more time." Even after asking to elaborate, I could not get a more straightforward answer. Support I've received in the past has eventually lead to a solution, though it's usually not exactly what I've been seeking. There are a lot of limitations within subscription settings that don't make sense, and the way much of the user interface is translated into English is difficult to understand. Overall, not pleased with the user-friendliness of the app. --- original review --- Kehanvi was a huge help today. Initially I had a problem with theme integration, which was a simple fix. That led into some more specific questions about my subscription offerings, and I was able to figure out exactly what I needed. Thank you! So far it seems like Appstle is going to work great for our business. There is a little bit of a learning curve setting it up, but it has a very customizable experience. Looking forward to launching our first subscription.

Great app for subscriptions - very comprehensive! Support is outstanding, with many talented, helpful team members available all day long. Developers are quick to make reasonable changes! The ONLY thing that you need to adjust up front: the default labels/email templates need to be re-worded, but that's a few hours of customization and you are all set! Highly Recommend!