Reviews for Appstle℠ Subscriptions App

Mile High Produce

2023-12-13

United States

This app truly has everything you could possibly think of when needing a subscription option. I love the ability to change labels on the customer portal to make it more user friendly. Customer support is top notch and always responds in minutes, and assists me with any questions I have with personalized video and screenshot support! I am someone who is not tech saavy and Appstle has made this such an each and pleasant experience. Thank you!

Cowaymega

2023-12-13

United States

CS team is great!! Available within seconds and helped me customize our solution.

The Botanical Traveller

2023-12-13

United Kingdom

Thank you Henry for helping answer all my questions. I'm really impressed with how the app works and for the quick help I received. Can't wait to get everything up and running.

Laufcampus

2023-12-13

Germany

Great App, does exactly what we need for a very fair price. If there is a problem, which happens very rarely, the support is amazing, super fast and helpful. We can really recommend this app for subscriptions.

Mountain Magic

2023-12-13

United States

Super responsive customer success.

ErgoFinger®

2023-12-13

United States

Appstle is simply a great tool to use for subscriptions, and it works really well. I had an issue with an old code in my Shopify store, and Mark helped me fix the issue in less than 15 minutes, no questions asked! Great company, great people, and an awesome application.

ProHeal Innovations

2023-12-12

United States

Their customer service is alamzing , Very pacient and quick reply.They are willing to help you out and make any change as you wish. The price reasonable and the best app ever from the shopify. If you have any problems it will solve right away.

Boston Brewing Co.

2023-12-12

Australia

Had Hannah help me set up a subscription. Responded in less than a minute. Got it all working and offered some extra advice to make the widget look better. Fantastic service. Thank you Hannah

Frostbite Canada

2023-12-11

Canada

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

FlowerFixDunedin

2023-12-11

New Zealand

great fast support easy to use and setup

playrbook

2023-12-11

United States

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

DragonBody

2023-12-11

United States

I've researched all the possible Shopify apps out there for subscriptions as well as bundling, and Appstle appeared to me by far to be the best option that would suit my business. And it actually helps both with subscriptions and bundling; some apps only do one or the other. Not only that, but if you do your homework like I have you will realize other subscription apps have transaction fees factored in, so once you start doing high volume you're really gonna get screwed and that will far outweigh the small monthly fee associated with Appstle. I'm so glad this app doesn't do that. One of the many reasons I chose to go for them, as I expect to do a lot of eCommerce business and don't want to set things up in a way that shoots myself in the foot. As far as usability goes, it's been phenomenal. I'm really happy with all the features I've had and how easy it has been to do everything in it. I tried a different bundling app before but quit because it was just way too complicated and ambiguous. So I will say Appstle is user friendly, super convenient, has definitely helped me take my store image and appeal to the next level, and not to mention the customer support. I've had very prompt help which has gone the extra mile, immediately every time I've reached out. Can't find that everywhere this day in age! Strongly recommend.

Bones and Me LLC

2023-12-10

United States

Dec 10, 2023 UPDATE: STAY THE HELL AWAY. THEY JUST DOUBLE AND TRIPLE BILLED HUNDREDS OF OUR SUBSCRIPTIONS. WE HAD TO MANUALY FIND, CANCEL AND REFUND OVER 300 ORDERS AND LOST OVER A DOZEN SUBS. YES THEY OFFERED A 20% DISCOUNT AFTER APOLOGIZING. JUST A LOT OF HEADACHES. TRYING TO FIGURE OUT A MIGRATION STRATEGY... January 9, 2023 UPDATE: Like I said before, they will pacify you, blame Shopify, tell you they opened a ticked with Shopify, and you will never hear from them again. Still have not heard from them - supposedly they opened a ticket with Shopify - but they were very quick to reply to my review update / change on Dec 5 when I dropped them to 1 star. December 5, 2022 UPDATE: After approximately 16 months of using the app, I am changing my rating just because of lack of support. Support has really gone so downhill over the last 6-9 months, it is sad!!! Changing my 5-star review to 1 star because response time has become unacceptable. I was probably one of their first 100 customers. I have over 4000 subscriptions and have been very patient but really their support has become an issue. It's not just "growing pains" anymore - they will pacify you and/or blame Shopify until you're blue in the face - to the point where you just give up and try to find a workaround.

Cress Valley

2023-12-10

New Zealand

Really great service. Always very prompt answers and great technical support. Would highly recommend.

Juli Australia

2023-12-10

Australia

Great customer service and prompt replies at any hour of the day

Omnivore Salt

2023-12-09

United States

Harris was very helpful, and gave me clear instrustions with screen shot. He helped solve ALL my issues. He is a real asset to the company!

SPLIT ROCK COFFEE

2023-12-09

United States

Really easy and gets the questions answered quickly through their chats.

SLEEPZZZ .

2023-12-08

Australia

Ash was excellent as chat support - one of the few times that a chat experience was as good as a telephone call. The app itself could do with more design options on the product page, like allowing us to upload an image file.

EcoRoots

2023-12-08

United States

Had some hiccups with the app, but they have great customer support, and Ash did a great job helping me fix the issue. I recommend the app for you subscription needs.

NRSH

2023-12-08

Germany

Great app, even more amazing customer support. Can't recommend it enough!

2023-12-08

United States

Great support. I'm getting immediate replies and support team is very helpful

2023-12-08

Denmark

Thank you for your review! :)

Tail Blazers Etobicoke

2023-12-07

Canada

natalie was pretty helpful

Promothus

2023-12-07

Mexico

Its a very great and well designed app; Very nice user experience!!!

Thrive Brew Kombucha Co.

2023-12-07

United States

Appstle has been the best subscription management app. It's intuitive and highly customizable. Not only has it been manageable and easy for us on the back end but our customer base has benefited from its intuitive design as well. Appstle has easily helped us make more sales and fulfill more orders with a massive amount of ease. also, their 24/7 chat team is top-notch. They always answer my questions, help me with every problem and are upfront with me about their limitations - be it the app itself or its integrations. If you are not using Appstle, you might be missing out on ease, support and a satisfying subscription experience for your customers.