Reviews for Amazon MCF by ByteStand

This a great App I needed to integrate my stock FMA to shopify and this was possible with this app. Costumer servcice provided by Chip was amazing, helped me on every step on the way, cleared every doubt, and helped me configure it.

I used this app without problems for a couple months. I woke up today to find that it said there were no rates available for my market, and that customers had been coming to the site for 14 hours without the ability to place an order, due to the shipping methods being broken from this app. I instantly deleted them and will never be using them again.

Great app, even better support. I asked them quite a complicated question regarding how their app works with the Shopify API and they got back to me with a very useful answer within a day. Would definitely recommend!

Chip helped the team a lot in integrating the app with our amazon FBA. Thanks for al your help it is greatly appreciated.

I've recently launched in the US using FBA to fulfill orders from my site. Using ByteStand automates the process of sending orders to Amazon and pulling the fulfillment info back. I had a slight issue in that the orders though fulfilled on Amazon weren't changing from open status on my store. I asked Chip from ByteStand to take a look and he did so very quickly. Turned out the fault was with Amazon being slow to actually ship so the BStand app was working fine. Outstanding customer service and a good product. Highly recommend. Thanks guys.

Fab App and fab customer service. Does exactly what it says on the tin. Customer service is very responsive and more importantly very knowledgable. I'm know enjoying fully automated dispatch which is a huge relief. Thanks Bytestand!

The ByteStand app works like a charm and the service they provide me is the best I ever had with any other app developers. Two thumbs up guys!

I use FBA Shipping to handle our US and Canadian Shopify orders. It works excellent for what we need and their customer service has been A++. Would highly recommend using FBA Shipping for anyone that wants to easily integrate Amazon shipping fees on their Shopify store.

We used this app to replace a $500 per month multi-region fulfilment service that was becoming more and more inconvenient and meant we had to have both Amazon and alternate inventory in the USA,UK and Australia. Now we have only Amazon inventory and all our Shopify orders for US, European Union and Australian delivery are automated through FBA shipping by Bytestand. All that for $65 per month plus Bytestand’s tip that I could email Shopify, move to annual payment for the basic service level and still enjoy Carrier-calculated shipping for no extra cost (not advertised but available) That alone has saved us about $50 per month! Set up for 3 seller central channels was simple but you have to pay attention. Also because we still fulfil non FBA to other countries we had to use Locksmith together with the weight based shipping workaround that Bytestand explain, which is a clever solution to a Shopify limitation that only allows one fulfilment solution for each Product Name. As a result we now have an FBA product collection and a duplicate Non-FBA product collection with Locksmith limiting visibility by country. This was the most fiddly part of set up but is working really well. The Bytestand team checked it was all working when complete and fixed an error I had made. Great support. Great solution for multi-region fulfilment!

The app is easy to use and inexpensive. There were some miscommunications between us. But it's all good now, thank you Todd.

This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.

I would rate this service zero if i could. I asked one of the customer service representatives Gennifer if they could guide me through on how to set it up properly as the service wasn't working probably and this is the message i received "Unfortunately, our FBA Shipping app can be complex to setup. It may be a better use of your time to explore other shipping options." Basically saying they couldn't be bothered.

Great customer service. Quick and friendly response. Had an issue with my FBA shipping setup and got it resolved within 10 mins.

Awesome customer Service. Helped us along the way getting set up. Very happy with their service and app.

Definitely agree with Taco vs Burrito. The wording was confusing and also lead me to buy into the app. I am looking forward to the multi market place integration that the language alludes to. The support by Gennifer is reliable but they need to consider changing the write up as it is misleading.

DO NOT WASTE YOUR TIME IF YOU HAVE INTERNATIONAL ORDERS (in different regions of the world)! Note that if you are in the US and want to enable Amazon FBA Fullfillment you can't do it for international orders. Which means if you get a mix of orders, you can only have Amazon fullfill the orders to US addresses and not international but the whole thing breaks down because you can't just fullfill them yourself...the customer can't check out internationally! So frustrating to spend hours because it says "Amazon FBA fulfillment both in the US and abroad" but after hours and then speaking to them on the phone, they told me it wasn't possible. And you can't simply choose to fullfill the International orders on your own as it can only be Amazon 100% or you need to install and pay for Locksmith and clone all your products and then have those be only available internationally.... Either way this product won't let you fully outsource the fullfillment! So frustrating!!! You really need to change the messaging!

Great app! Very useful. We have all of our stock at Amazon and this way it can fulfill our orders from there. Awesome customer service too. Thank you!

Good app. I used it to fulfill the orders from Amazon. Fast support that can help you if you have some issues and good price. Thanks

Extraordinary support. Quick, efficient, and knowledgeable. Highly recommended, the obvious choice on the market after trying a few.

I bought this app to help me fulfil orders from shopify to FBA and it works perfectly and the support is really great! Thanks Gennifer you have really helped me out! Keep up the good work!

Excellent customer service, easy use and incalculable benefits, works perfectly in Mexico. I recommend it because it combines the Amazon logistics service with the quality of Shopify, makes life easier. I recommend it!

I'm having a horrible experience with this app from day 1. It doesn't work, my first order did not get fulfill. I had to do a manual fulfillment after days of waiting. At first, they were answering my emails, and even called me back. But for the past couple of days, nothing. I begged for a phone call through emails, but nothing. I'm asking the status on my request, but not even an email back. I understand they may still working on it, but at least, have a courtesy to reply to me, or a phone call. This is just horrible. I'm starting to think that because I'm still in the trial period, they don't care. Just horrible experience

International shipping through FBA (Multichannel fulfillment order) by this app doesn't "automagically" work if the items you are selling are 1. Ineligible for FBA export program. (you can check the eligibility in your AMZ Seller central account) 2. Non-media. (Only the following media products are eligible for international Multi-Channel Fulfillment: books, movies, videos, and DVDs (BMVD products) FYI, https://sellercentral.amazon.com/gp/help/help.html?itemID=200149570 I'm going to uninstall this app. It's a real bummer. Customer service is great, though.

USA Toyz

2018-11-15

United States

Ran into some issues initially but they called me and were really cool and helpful. They fixed all the issues I ran into, would recommend this app for sure!

Force1RC

2018-11-15

United States

The support is dedicated to help resolve any issues. Got two calls to help minimize the back and forth on email and you can tell they care about their customers and want to help through any set up problems. App runs smoothly and can connect multiple shopify stores to 1 Amazon account, save yourself the time and money fulfilling orders and use ByteStand.