Reviews for Amazon MCF by ByteStand

This app should probably get a five star rating but I had a very difficult time setting it up and getting it to work which is probably more to do with my lack of knowledge than the function of the app itself. With that said I am just a normal guy who lives at the beach and spends more time surfing than in front of a computer and the helpful staff at ByteStand were able to get me up and running. I couldn't have been able to get this setup without the great staff at ByteStand and gold standard of service from Shopify.

Fantastic customer service and support. They helped me every step of the way. Highly recommend this app

Love the app, it makes fulfilling my orders so simple and hassle free. Great support also when integrating the app to your store and the continued help after that. I highly recommend this app.

Very useful app that has allowed my store to not only allow Amazon to handle our fulfillment, but also allows us to fulfill select products ourselves if certain conditions are met. The support is also fantastic, highly recommend!

The app works beautifully and it's removed the trouble of manually fulfilling orders. ByteStand was very helpful in coaching me online with changing my Shopify settings.

Installed without a hitch. Everything works. Gennifer at Bytestand support has answered a thousand and one questions. Highly recommend.

Best app for connecting our store to Amazon and the service is just great. They help you in any matter and answer you very quickly. I can highly recommend that app.

Wow - this is exactly what i was after!! I've been selling on Amazon and have now branched out into Shopify. I needed an app which would seamlessly link my Shopify orders into Amazon, so they could deliver as part of FBA and this is exactly what i was after. I had some issues setting up, but the support from Gennifer was amazing! Sorted some issues with the code and got me up and running - really impressed with the support. Gives you confidence that any future issues will be promptly resolved. This will be a game changer as i can sit back and not have to worry about fulfilling orders. So happy i found this app!

Does exactly what it says it will do. Wish more apps were this easy to use and direct :)

This app is going to be a game changer for us. I had a technical issue but got first class customer service from Gennifer who not only resolved the issue, but was happy to stay on the line while I was testing it out.

This is an absolute must have app if you are selling internationally via Amazon and Shopify and if you don't want an international 3PL. Bytestand's FBA shipping app has connected our Shopify stores to our Amazon UK account and essentially gives us the market reach we wanted in the EU. Installation is incredibly simple and if there is an issue, Todd and his team will always have a solution and most of the time its sent over in less than 24hr. Awesome app and some of the best customer service I've experienced when it comes to Shopify apps.

We've been using Bytestand for over a year now and they've really helped us integrate our store with our Amazon marketplaces. I've had to contact Todd a couple of times for some config and support issues and he's been incredibly responsive and helpful. He took the time to walk me through a screen share which was more than I was expecting and really appreciated. *****Would definitely recommend***** Apparelly Gloves

Works GREAT, makes life easy. Fast and detailed responses from the developer. Happy to be using the software.

Hahaha our fulfilling days are over!!! There's a scene in Breaking Bad when Walter White and Jesse elevate their hustle to the next level; they go from pushing "units" one by one to wholesaling in bulk with the help of Gus Fringe. Using ByteStand is a lot similar. Why spend every day pushing individual orders when you could just send an entire batch to Amazon. Spoke on the phone today with Todd. His number is on the website. Amazing customer service to get you up and running. Goodluck!

So far so good! It's a brand new app for me, so I haven't fully experienced the full capabilities, yet. I will say, I love what it's promising to do! Sending tracking ID numbers for FBA shipments to customers is a major plus for us and helps take the stress off our customer support team. I also love that you can do a free shipping after spending a certain dollar amount, which doesn't work if your products are fulfilled by Amazon alone, they only allow weight-based options. It's very nice how it displays to the customer at checkout the different shipping options and the price that goes with the option. The customer service is amazing! I'm looking forward to the future of this app :) Thank you! I hope this helps.

This app is awesome! We are from Germany and had problems to connect our Shopify store with Amazon FBA. The app solved this perfectly. It's easy to install and then everything works as expected. And the best: The support is awesome! We can totally recommend this app :-)

The app is great, & Todd is even better! Sooooo helpful! Thank you so much!

Wonderful. Shipping works fine even in offshore locations like the EU, and their support is excellent. Since we don't want to ship manually all the time, we wouldn't know what we'd do without you, Bytestand! Thank you

App does exactly what I had hoped which is automatically update the customer with tracking once the order ships from Amazon. No more cut-and-pasting needed! Also worth including, I had some questions and support got back promptly with answers. kos.com

Wonderful app, very useful for european sellers. I highly recommend. Special thanks to Todd who always find time to help.

Great app. Easy to integrate, customer service is great. It makes life easier for sure.

This app saved us hundreds of hours, and the support is excellent! Works perfectly and once it's set up, it's completely hands off so we can focus on growing our business instead of manually fulfilling items.

Organic101

2017-11-21

United States

*I will gladly change this review to 5 stars if/when this issue gets sorted as I hate leaving anything but 5 star reviews. But after a total of 7+ hours on the phone (conservatively) with staff from Shopify, ByteStand, and Amazon, and still not being able to get this app working as described, I feel this is a fair rating based on my experience; I am sorry. CONTEXT: The gentleman at ByteStand was very nice and professional and we trouble shot via shared-screen a lot of possible issues until everything seemed to be done correctly. However, allegedly I am still unable to fulfill international orders via ByteStand on FBA Export Eligible inventory. I was told that this is an Amazon issue, not a ByteStand issue in spite of my inventory being FBA Export Eligible. While on the phone with Amazon, they are told me that they do not allow "non-media" products to be internationally fulfilled via 3rd party fulfillment software, so there is a massive discrepancy here in what ByteStand FBA says they do vs what Amazon is telling me. I politely insisted that they were incorrect and escalated this case all the way up to Catalog Captive Team and then escalated it again to "Leadership" (with screen shots) insisting that this app should be working and that it was set up properly and that the problem must be on their end. The case is still open. However, I expect Amazon sweep this under the rug via ninja-closing-the-case-on-the-down-low and/or ninja-merging-the-case-with-an-unrelated-case-closed-weeks-ago which leaves me pounding sand for the last 2 days. Besides the app not working properly for me, the people at ByteStand were very nice and professional.

Very quick and great, user friendly help! The video was a fantastic support to fix all mistakes we made - Thanks to Todd Trimakas ;-)

The integration is very easy, the system is very reliable, easy to use. I recommend this application (available in Europe :-))