Reviews for Amazon MCF by ByteStand

This app has saved us so much time and money! They always handle help resolve our issues even if it means reaching out to other apps and working together with them. They are a small team so responses can take up to a few hours for them to get back to you on. Sometimes this can cause issues if it relates to a functionality that you need for sales. It is rare that we have had that issue. Overall 5 stars! Bytestand thank you for your incredible service! Everyone else reading this just buy the app and save yourself some time! Plus the more people on board the more people Byestand can hire. Which means quicker responses to tickets. Win-win! :) Special Thanks to Cara for helping us with our recent issue! You really went above and beyond! Bytestand don't let that one getaway! Cara is a keeper. Chelsea Lloyd Senior Brand Manager Flomentum

Cara and Todd give a great customer service! The app works well. Does exactly what we needed it to do! Keep up the good work!

Cara Hefty was a great help. Very fast feedback and good solution. Thanks! The setup of the app was also feasible for me as a layman

I was having some issue with mixed orders that where in CA, and Cara was able to quickly resolve it

Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.

So happy with the customer service from this app! I knew I needed this app, but I really had no clue how to set it up. I reached out to confirm things were set up correctly and Cara helped me out. My settings were a mess (my words, not hers!). Cara's videos, quick emails, and offer to screenshare to resolve my issues were SO helpful. Things are running smoothly now. Thanks ByteStand!

Really nice app - especially considering that Shopify does not deliver this functionality itself - and superb support. I had a few mails with Cara and I can tell you that she is very nice and more than happy to help. Feedback is very much appreciated and I think this team is heading in the right way. If you're using FBA and you want to connect it to Shopify, then this is your solution.

Great app to save time by automating orders. The customer support is amazing, they were a real help with my complex UK/EU + FBA/manual requirements. I've saved hours of my time using this app.

I can not recommend the app and especially the service provided. We have a running shop and implemented the app. First we never, after several tries got a full setup from the guys. We asked them several times for a detailed documentation about the linking. They couldnt provide and just showed us one crappy video. Then we had some extended requirements about EU wide shipping and different charges. Its not supported. If you sell FBA and FBM you will get in a lot of trouble. Then we deleted the app and all the settings were broken. Just a big mess up. Just to let everyone know. Its a very crucial process with the app and the support is really bad. Thats a reason I wouldnt go for these guys. How can you offer something like this and not even provide a complete documentation for a setup?! Thats in no way professional. And then you get one reply every day. Good luck to get this running.

Thank you guys. They fix the problems we had with the App FBA Amazon owing to some wrong settings. Sooo precious!

These guys have great service and are super helpful for getting a novice like me set up. I highly recommend giving this a go it's worth every penny

Great app. Does exactly what I need it to do. Customer support are also fast and helpful. This is really the best option when using Amazon FBA and shopify together.

This app helped solve a big headache in a very smooth efficient way. Excellent customer support. I Highly recommend it for fba fulfillment

Excellent customer service from the beginning. Easy to set up and sync between Shopify and Amazon! Scheduled a call with an expert through the app to double check everything was set up right just in case. Todd (the expert on the call) had all the answers I was looking for, gave great advice, and much more! Our 1hr scheduled call only needed to last 20mins! Buttery smooth process with real expert customer service. Would highly recommend. Thanks again Todd!

This app is great. We were running low on house inventory but had plenty in FBA. This app allows us to continue to serve our customers with items that would otherwise be out of stock. Also, the customer service is phenomenal! They will walk you through anything and make sure you are equipped to get up and running seamlessly. Highly recommend!

The app works as advertised and best of all the customer service is great. If you ever have any issues or questions they are very quick to respond and help.

The app works perfectly to ship products via FBA. More importantly, the support offered is excellent! Would recommend!

Really great app that eases the process of FBA shipping. Customer service always prompt and ready to help and guide you along the way.

We are very satisfied with the app as it helps us to fully automate the fulfillment in Europe with FBA. Support is quick and very helpful. Many thanks!

good professionals willing to help you configure your app ..

I used this app to sync my website to Amazon Seller for FBA Shipping. Best Customer Service ever, very prompt answers to all my questions and does all the job automatically. Highly Recommended.

Great app for utilising FBA, simple to setup. Would certainly recommend this app for anyone looking to add FBA to their shopify account

Definitely the best FBA app for Europe: it provides precise tracking to customers (through Amazon swiship service), it allows customer selecting delivery speed and it also enable customizing Amazon Packing Slip. Technical support is excellent!

Great App. We use it in the USA and also in Europe. Nicole on the support team is amazing and happy to help with all setup questions.

Brooklyn Biltong

2020-01-31

United States

It works great and Todd is super helpful. FBA and Shopify integration is always tricky but they helped us get it setup. Cheers!