Reviews for Amazon MCF by ByteStand

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

This application is very easy to use and configure! Support is very good, Cara was very helpful and fast!

Cara was super helpful getting everything set up and it was very easy to speak to her when I needed assistance with the issue we were facing.

The app is very friendly and easy to install. Customer service is awesome, especially Cara who was my representative. She helped me with the onboard process and recorded some videos explaining how to solve some specific issues from my store. Totally recommend the app, the customer service and Cara as well! Thank you guys

Live human interaction (what a concept) with an intro demo walking you through the entire setup process. Cara - was incredible and available post demo! Their step-by-step video makes for an easy install. Since Amazon dropped the MCF App ByteStand's picking up a ton of new business. I noticed that you have to be sure to include two new fields in the Bulk Editor step: "Track Quantity" (do this first) and then "Fullmennt Service" fields - in that order. Cara will point this out during the demo! Great customer service!!

Great app and outstanding customer support. Would highly recommend to anyone needing FBA fulfillment for your Shopify Store! 10/10

The customer support was great. I could receive good customer support in timely manner through the chat and emails, when I post some questions on setting-up.

I am using this app because Shopify is no longer providing support for the Amazon marketplace app. Cara answered all my question while I migrated to the ByteStand app. I was even able to do a video call with her to make sure things were setup correctly.

Amazing customer support! Needed help with adjusting the language during checkout and was provided with the utmost care. Also had an issue with free shipping with discounts and was helped straight away. Would recommend any day

Support team is amazing! I had a ton of pent up stress about trying to get Amazon and Shopify order fulfillment to communicate and how challenging that would be to sort out, but this app makes it seamless and the support team was there to help fine tune it to my needs and reassure me that it was all set up properly.

Cara from customer support really helped make the process very easy and fast. Would highly recommend this app to anyone trying to streamline orders with FBA. Customer service was amazing and helpful! Nothing but a great experience with this company.

I must say that this is an amazing app. We have been struggling to find a solution to ship our Shopify orders from our amazon FBA inventory and this app does the job very well. Although there is still some scope of improvement, yet this is an great app. Their customer support is great too. I had a ton of questions and their customer support rep Cara has been very helpful. Thanks a lot for this wonderful app guys!

We were scrambling to find a solution after our native Shopify/Amazon FBA integration suddenly stopped working, and we're happy we found Amazon FBA Shipping! Cara was super helpful in answering all my questions prior to setup, and even during setup I was able to schedule basically an on-demand virtual call so I could ask her more questions. Can't beat that level of service! We also decided to go with this app because it allows you to decide if you want to configure products for FBA OR FBM shipping. The other apps recommended to us (e.g. Cedcommerce) did not allow you to distinguish the two, and operated on the assumption that every product in your Shopify store was FBA, regardless of the fulfillment settings you set up in Shopify. Needless to say, we're relieved we found a solution and definitely recommend going with Bytestand for your FBA integration needs!

Customer support by Cara was 5 stars. The app itself is also 5 stars. Great product so far. Easy to setup and Cara even checked to make sure all settings were correct.

Cara saved the day, excellent and clear support response after an unexpected issue from shopify core settings

Todays Fans

2021-07-22

United States

This app is perfect for us, it does exactly what we needed it to do for our website! Cara is the best!

I love the simplicity of the app but I especially love the customer service that comes along with it. Cara is always there to answers all of my million questions with detail and ensures that I fully understand everything! Great and speedy customer service!!

With your APP now we can save a lot of time while we concentrate in other aspects of the business. You blew away all our expectations and we couldn't be happier with the final result. We will be happy to try more apps from your company. Thank you very much!

Great support from Cara! App works great and when issues have arisen, they are quick to fix them for me.

Cara helped me a lot with my mall problem. Perfect service and an amazing up, upgrade your store and integrate with these guys, they are amazing!

I'm very happy with this app as it has made triggering Amazon FBA shipments automatic. I have no issues with the app at all and have used it for close to two years now. I'm especially appreciative of Cara who patiently helped me recently troubleshoot an issue, which turned out to be on the Amazon side and not related to the app at all.

Comfify

2021-06-24

United States

Very useful app for those who want to sync with amazon store. And a great work of their customer service, in my case, Cara, who took care of my case. Well done

BKLYN BENTO

2021-06-14

United States

Cara is AWESOME! So very helpful in configuring the app to sync with our Amazon seller account. Thanks again for all your help.

If you use FBA for your Shopify Store this is a must have app. I can highly recommend it. These guys offer the best ongoing support and customer service. Cara is amazing. She followed up the next day to make sure everything was working as required.

Awesome customer support service! Very helpful and fast even though it was late at night. Big thanks to Clara! You rock :)