Reviews for Amazon MCF by ByteStand

It’s easy to set up and they provide stellar customer service! I’ve never had an issue which wasn’t resolved quickly. I would highly recommend!

We've been using this app for quite some time now. It's easy to understand and use. We encountered a shipping error recently but Cara was extremely helpful, quick, and professional in getting the issue resolved. Thank you for the superb service. Keep it up!

Great app using it now to fullfill my orders with Amazon inventory, thx Cara for following up! Company has good support and answered my questions. Thanks Peter

The FBA shipping app is easy to use and the instructional videos and online support from Cara are great. Would definitely recommend as a way to save time fulfilling orders if you are using Amazon MCF with your Shopify store.

We have been using this app for several months and it works great! Most importantly, this app comes with the best support, Cara, she is professional, patient, and super nice. She always provides us with a satisfying explanation or solution. Really glad we found this app as our solution.

An app is only as good as the support. Cara here is a rockstar! Wow. We got set up super fast and the interface is so intuitive! Thank you.

So far this app is amazing and I can tell will save us tons of time manually fulfilling our website orders via Amazon Fulfillment. Straightforward and without the frills I was up and running very quickly. One of the best parts is customer support; Cara has responded literally within second via chat and is super thorough in explaining things. Huge help. Highly recommended!

Incredibly low-fricton way of setting up FBA integration with Shopify. And just had a brilliant customer service interaction with Cara when I wasn't sure about something.

Works great. appreciate it and the great support. We recommend it to anyone using shopify/amazon together. Support from Cara was awesome. thanks! P I appreciate her support.

Dreamworld Collections

2021-10-11

United States

Hello Cara, Thank you so much for calling me back today and helping me understand the setup process for ByteStand's FBA Shipping. Specifically the workaround to switch my products from amazon_marketplace_web and the fact that I will need SnapSync... :) Again, I really do appreciate the personal support and Shopify setting verification... Michael

Smooth onboarding, does the job and has fantastic customer support. Smooth onboarding, does the job and has fantastic customer support.

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

This application is very easy to use and configure! Support is very good, Cara was very helpful and fast!

Cara was super helpful getting everything set up and it was very easy to speak to her when I needed assistance with the issue we were facing.

The app is very friendly and easy to install. Customer service is awesome, especially Cara who was my representative. She helped me with the onboard process and recorded some videos explaining how to solve some specific issues from my store. Totally recommend the app, the customer service and Cara as well! Thank you guys

Live human interaction (what a concept) with an intro demo walking you through the entire setup process. Cara - was incredible and available post demo! Their step-by-step video makes for an easy install. Since Amazon dropped the MCF App ByteStand's picking up a ton of new business. I noticed that you have to be sure to include two new fields in the Bulk Editor step: "Track Quantity" (do this first) and then "Fullmennt Service" fields - in that order. Cara will point this out during the demo! Great customer service!!

Great app and outstanding customer support. Would highly recommend to anyone needing FBA fulfillment for your Shopify Store! 10/10

The customer support was great. I could receive good customer support in timely manner through the chat and emails, when I post some questions on setting-up.

I am using this app because Shopify is no longer providing support for the Amazon marketplace app. Cara answered all my question while I migrated to the ByteStand app. I was even able to do a video call with her to make sure things were setup correctly.

Amazing customer support! Needed help with adjusting the language during checkout and was provided with the utmost care. Also had an issue with free shipping with discounts and was helped straight away. Would recommend any day

Support team is amazing! I had a ton of pent up stress about trying to get Amazon and Shopify order fulfillment to communicate and how challenging that would be to sort out, but this app makes it seamless and the support team was there to help fine tune it to my needs and reassure me that it was all set up properly.

Cara from customer support really helped make the process very easy and fast. Would highly recommend this app to anyone trying to streamline orders with FBA. Customer service was amazing and helpful! Nothing but a great experience with this company.

I must say that this is an amazing app. We have been struggling to find a solution to ship our Shopify orders from our amazon FBA inventory and this app does the job very well. Although there is still some scope of improvement, yet this is an great app. Their customer support is great too. I had a ton of questions and their customer support rep Cara has been very helpful. Thanks a lot for this wonderful app guys!

We were scrambling to find a solution after our native Shopify/Amazon FBA integration suddenly stopped working, and we're happy we found Amazon FBA Shipping! Cara was super helpful in answering all my questions prior to setup, and even during setup I was able to schedule basically an on-demand virtual call so I could ask her more questions. Can't beat that level of service! We also decided to go with this app because it allows you to decide if you want to configure products for FBA OR FBM shipping. The other apps recommended to us (e.g. Cedcommerce) did not allow you to distinguish the two, and operated on the assumption that every product in your Shopify store was FBA, regardless of the fulfillment settings you set up in Shopify. Needless to say, we're relieved we found a solution and definitely recommend going with Bytestand for your FBA integration needs!

Customer support by Cara was 5 stars. The app itself is also 5 stars. Great product so far. Easy to setup and Cara even checked to make sure all settings were correct.