Reviews for Amai PreOrder Manager + Notify

Early days using this app. Just installed and only using the pre-order feature. So far support has been great. I like that you can edit on a variant level and I LOVE how you can the cart button and info text to include a ship by sate which will pull through to shopify. I will update review as I use more features and have some data. So far so good. Update: the pre-order button for some reason was not showing up even when all product settings were correct, so I reached out to support for assistance. They fixed the issue within a couple of hours. Great support experience!

I asked for help since the Add to cart button would not get deactivated for sizes out of stock (using Dawn) and they helped us fixing that. We use this app for pretty much half of our products and it works really well! Thank you.

The app is easy and effective on it's use. 5 out of 5 stars for the app. The customer service on on a whole next level. I installed the app over 12 months ago and was subscribed for monthly fee automatically (the plan I subscribed for was free). I immediately got refunded for 12 full months after sending a request for reimbursement. 10 out of 5 stars for the customer service. Will use this app for all webshops. I just became a loyal customer.

Be very careful. When you have finished needing this service, this app tricks you into thinking you have uninstalled it, and therefore won't be charged, but doesn't make it clear that until you have actually DELETED the app, you will still be charged.

A great professional & easy to use upgrade for any seller. It may be a bit pricey but the customer service is top notch so it's worth it.

The app was very easy to use and the videos were very helpful in setting up. The customer service was extremely helpful and quick to respond and take care of issues!

Great support and seamless functionality. It fits our company's needs perfectly for the purpose of a limited pre-order for an exclusive product. Thanks to their team for helping us onboard the app quickly.

Really awesome app! Great way to still have cashflow when your items are not stocked yet. Support team is also super helpful. I don't have any preorders currently but will definitely add this app again when I do.

Stellar customer service provided by Charie, she's very attentive and quick to response. At first, the pre-order button didn't work but the team was able to fix the issue. I would highly recommend using this app.

Malo'o Racks

2022-11-29

United States

The app works great. I had some issues installing it on Cyber Monday when we ran out of products and needed it to work fast. I had an issue installing it and sent in a help request. They responded in 15 minutes! They got it working and then optimized the loading time over the next 24 hours to provide a better experience for my customers. Great product, better service!

I needed assistance during the initial install and the support team was able to fix the issue with in an hour after 2am in the morning my time!

Extremely quick customer service team, helped resolved my issue within 1 hour of first reaching out. Highlighy recommend

Very easy to use and very intuitive. Really quick to answer any queries and provide great support 24/7.

The app itself does not always work 100% to my liking, but customer support is extremely helpful. Whatever question you have they will do everything to help you. All of my problems were fixed within 5 minutes.

Pre-Order Manager 2.0 has been a game-changer for us. Super easy to install and configure. Lots of customization features to meet your needs. We're very pleased!

Super helpful staff, great app thank you. Very useful for the store when we need to run pre orders for products.

I've been using this app for a month now and find it doing exactly as it said it was going to do. Customer service is responsive and professional.

Amazing assistance, they fix the issue in no-time. Great app with easy setup and great results. Thank you

Firstly had some issues installing the app, but great customer service team and they helped very promptly to fix any issues. App working seamlessly in my shop and very easy to use. Over all very happy with this add-on and would definitely recommend !

Fast and efficient customer support, we recommend this app for any merchant who wants to offer new styles on a preorder basis.

The support is very good and has an excellent response time. The support is very good and has an excellent response time. The entire team is attentive and friendly.

So far so good! Minnie from the support team responded quickly and patiently while providing amazing assistance!

The app was glitchy, didn't do what it said - items saved didn't appear on page after clearing cache or changing browseres. Disappointing. Then it wouldn't uninstall.

So far so good! Charie in customer support was super patient and helpful in helping our store launch PRE-ORDERS. We're exciting to utilize all their features, including COMING SOON (something we've been communicating manually). This will save us CustServ time internally. Thank you!

This could be good, but it affected our site speed so badly it had to be uninstalled (it went from 35 to 22!). If the problem is resolved i would consider using again.