Reviews for Amai PreOrder Manager + Notify

VERY good support if something is not working properly, very good app all in all - definetely recommended!

Great app and even better customer service! Very satisfied. I will definitely recommend this app to others.

Best customer service ever! Super good follow up, even when not expected. Charie was so helpful and friendly. Greatly appreciate the support.

Shopify should definitely kick this app from the app store. Simple things don't work here, it is very slow and we have to contact the team multiple times for basic things to work. For the amount of money they charge, it's absolutely a disaster

4 apps down and i finally found one that could be integrated into my theme. The support by Charlie was fantastic and the issues were sorted quickly. Very happy with the app so far!

I didn't use the app because I needed other functionality, but the support is great and helped me even after deinstalling the app

Blondo

2022-08-15

Canada

The interface is user friendly, and the app support was firm and solved the issues I had quite quickly.

Amazing App is all what I need for my store. Easy to install and their customer services the best!!!

Lost Lorelei

2022-08-06

Australia

The "Contact Support" button is directly next to the "Rate This App" and only one button works... which is "Rate This App". So I am rating product 1 star as I they don't have an easy way to contact support.

This app is amazing and really easy to use for your pre-launch. Thank you so much guys! we really loved it

Very useful app for our objectives. Customer support has been very helpful and timely at resolving some issues.

Really fast support team. My questions via email was answered under 15 minutes with steps to follow and images.

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

I really like the setup of this app. However I'm still in the free trial and using it on a live drop and the pre-order doesn't actually show on our sold out sizes even though it's activated. I trialed it yesterday to make sure it worked.. and it did work, but it took 5-10 minutes to change from "add to cart" to "preorder" after a size sold out. Is this normal?

The app didn't work out-of-the-box after installing on my site. They chalked it up to a theme issue. After about a day, they resolved the issue. Now, the Pre-Order Manager Dashboard screen and all other subsequent screens are not loading. I've tried several different browsers to no avail. I'd give this app a 5/5 star rating if it would just work as intended. If these issues can be resolved, I'm happy to update my review. *** UPDATE July 12, 2022: After hearing back from the app support team within 24 hours, they were able to resolve the issue and now the app is working great!

pre order not working when international customers visit. it only works for local shopping. used vpn to test.

Nice and quick support provided by app support highly recommended this app. I must suggest using this app if you want to allow pre-order in your store.

I can't see anything after approve the billing , loading all the time ! don't buy it! gIve my money back !

Any issues raised are very quickly responded to and fixed. A great support team who provide informative help! Cant recommend enough.

It must have something wrong with the mail server. Yes, we got the reply using another email address. They did help us a lot, thank you. We will continue to use your app.

Very user friendly app with amazing customer support. Highly recommended for all those who want to sell their products when they are out of stock.

I used this app to set up pre-orders for custom car parts for our customers. It has been a very useful tool and their customer service is very quick and helpful.

The Shower Head Store

2022-04-27

United States

Amazin App!! It is Everything that I have been looking for in terms of managing Pre-Order. Easy to set up and responsive customer services. I set up everything in less than 15 minutes and 10 minutes after installing I already had 2 pre-order orders $$$. Marketing and the cost of customer acquisition are so high if you are running out of stock even if for a few days, you NEED this app!!! Coming soon and Notify me are amazing bonuses of this app. The only downside at this point is that the Notify can't be linked to Klaviyo yet because still in Beta but it is promising.

I had some issues with the app after installing it, The customer support helped me resolve the issues within a minute.

Use from Japan. COMING SOONをPre-Order と一緒に使わないといけない部分がめんどくさいです。予約商品じゃない商品は使えない、通常販売商品にも対応してほしい。今日から発売！というようにCOMING SOONの機能進化させてください。 月額$24にしては機能が弱い。