Reviews for Amai PreOrder Manager + Notify

Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

The button installed but then wouldn't move where I wanted it - Tried to get help and no response - uninstalled. Hoping I now get my money back I paid upfront.

Unclear how it works and I want to cancel my trial, but there is no option unfortunately.

Great customer service, solved an issue within my theme in just a few hours.

Wigiwama

2023-10-24

Latvia

Thank you for fast problem solving. Communication was easy an all problems have been fixed.

Best customer service ever!!

Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Super, facile d'utilisation

Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!

Customer service is really helpful. Fixed the issues I had promptly.

Expensive for what it is. When I uninstalled it, it sent notifications to my customers without me knowing! Brutal.

amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+

We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!

The app works correctly. Excellent experience with support, they solved the problem in a short time.

I am not satisfied with this product at all. Since installing, we've just had problems. The biggest one was selling too many products and having to cancel some orders. The system just is not user-friendly and super hard to use if you have multiple variants. Errors occur way too easily. The support is somewhat helpful (hence the two stars) but otherwise I cannot recommend and will cancel my subscription and look for a better product.

Hello, I just install the app, and works really well. I had some issues setting things up, and customer service, they help me with everything, they were sending me emails after, asking if everything was working. Really happy so far.

This app has provided fantastic functionality to our webstore and their customer support team has been consistently responsive and helpful.

We've been working with Shopify since 2012, and our online website plays a significant role as our business platform. As we understand the importance of finding the right apps to enhance customer experiences, we conducted extensive research and carefully selected each app we use. In this regard, the Pre-Order Manager app from Amai Digital is an absolute must-have. While the initial setup may require some customization of the liquid files and is not as straightforward as a plug-in app, their comprehensive HOW-TO video tutorial provides clear instructions. Additionally, their customer service is excellent and will assist you if you encounter any difficulties or have questions. In our case, Rash from their tech support team provided us with outstanding care and helped us resolve multiple questions we had. We strongly recommend taking the time to install this app as it will enable you to capture both loyal customers and potential clients. It has truly exceeded our expectations, and we give it a rating of "7-STARS" !!!

Great functionality, has helped us with pre-orders and, waitlist and coming soon messaging. Excellent, fast, and helpful support whenever needed. Recommended!

Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!

This app continues to charge me after I followed all correct steps to un-install. Other than that, solid experience. If someone from the team could please reach out that would be great. Thanks!

The application installs numerous components that you haven't requested, and it takes an excessive amount of time to resolve the issue when you inform them about your refusal of the unwanted installations on your site. These components, such as non-removable widgets, cannot be removed and your "add to cart" button have a big delay when customers access your site. Even when uninstalling the application as instructed, all the widgets reappear, and they use (yet again) a substantial amount of time to remove them once again.

This app messed up my store. All my product images disappeared immediately after installing. I asked for support and they said their developper will fix it for me. I waited for 2 days they never fixed it then blamed my browser for it not working while insisting that it's showing on their side... big waste of time and additional stress in an already stressful time. Avoid!