Mia Moltrasio
2024-03-05
Italy
I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features. You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email. The support is great. Quick at replying and fixing any issue. It's worthy the fee! No doubt.
REEFLEX | Explore. Create. Inspire.
2024-02-26
Italy
Chaire and Dhurga, great customer service support - super prompt & fast. Fixed the issue very quickly --> 5 stars on this Regarding app, UI is quite simple to use and functions seem quite straight forward. Pricing still seem a bit too high to be honest, for what is available in the app, however worth trying. Definitely useful to avoid missing on orders or support new product launches. Thanks, Josh
2024-02-16
United Kingdom
Excellent Support & Features
AURORA RAYS
2024-01-19
United States
Great customer service! They will resolve any issue you have. Highly recommend!
Naturecan Fitness JP
2023-12-14
Japan
I have got really good support from their team!
2023-12-13
United States
App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.
Khan Scope Centre
2023-12-07
Canada
This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful. Thank you Amai for the great App and service!
AZUR FIT®
2023-12-01
Canada
This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!
2023-11-24
United Kingdom
Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.
Barbara's Needlepoint
2023-11-15
United States
Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!
CharlesTed
2023-11-07
United Kingdom
The button installed but then wouldn't move where I wanted it - Tried to get help and no response - uninstalled. Hoping I now get my money back I paid upfront.
Hazel & Berry
2023-10-30
Netherlands
Unclear how it works and I want to cancel my trial, but there is no option unfortunately.
Primalash
2023-10-24
United Kingdom
Great customer service, solved an issue within my theme in just a few hours.
2023-10-24
Latvia
Thank you for fast problem solving. Communication was easy an all problems have been fixed.
Bouncee Store
2023-10-22
United States
Best customer service ever!!
PE Cosmetics
2023-10-10
Netherlands
Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up
Flaman Fitness
2023-09-08
Canada
App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!
stdupont.com
2023-09-06
France
Super, facile d'utilisation
Wildash London
2023-09-04
United Kingdom
Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!
HARU
2023-09-03
Nigeria
Customer service is really helpful. Fixed the issues I had promptly.
OSHENCO
2023-08-30
Canada
Expensive for what it is. When I uninstalled it, it sent notifications to my customers without me knowing! Brutal.
Harper and Lo
2023-08-18
United States
amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+
Flaschenpost Gin
2023-08-09
Germany
We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!
GSMPRO.CL
2023-07-13
Chile
The app works correctly. Excellent experience with support, they solved the problem in a short time.
The Slow Label
2023-07-12
Germany
I am not satisfied with this product at all. Since installing, we've just had problems. The biggest one was selling too many products and having to cancel some orders. The system just is not user-friendly and super hard to use if you have multiple variants. Errors occur way too easily. The support is somewhat helpful (hence the two stars) but otherwise I cannot recommend and will cancel my subscription and look for a better product.