Reviews for AfterShip Returns & Exchanges

Tack Wholesale

2017-07-08

United States

SO far so good. Thank you for making this great app

good its ok litel hard at thebiggining,need help instalinn item's

Great app easy to setup and use by the customers

So far, so good. I would definitely recommend this. As a new storeowner, I need apps that won't require a ton of additional effort on my part. Returns Center is easy to use.

Easy to setup and smooth process.

VERY NICE APP LOVE IT!!!!!!!!!!!!!!!!

Tanda Shoes

2017-07-05

Canada

So far it is working great. Run into errors with adding text on common return questions section

I would recommend easy to download and easy to install thank you!

So far i like the app and would recommend it

Great product recommend it. easy to install.

Works Great! I would not have a store without this app.

This app is great it has already been a huge help plus an added benefit to search engine optimization for some strange reason my store was first due to this app...crazy

Love this app. Its a must have. not only to look professional but to make work easy. Also its free.

Very easy to use and works great and saves us time with our customer support team!. JemJem.com

It is very easy to setup and use. Very useful.

Love it! Super easy to use and looks great!

Barbellbrigade

2017-06-21

United States

Good, but could be great. Needs a more seamless integration with Shopify, still feels like I'm using 2 pieces of software to do a basic return (though that may be limited by Shopify). Definitely needs, more than anything, an option to process exchanges. Needs better customization of the returns page to make it look like our branding. Has grammar/spelling errors on the front end or back end of the app. Customers are having some issues using the app and getting error messages, causing us to do some returns manually. There is no way to track the exchange of money between AfterShip and our Shopify account. And honestly, quite a few other things as well. But, it still has good potential to be very useful if these issues get address, especially if they make it so we can process exchanges!! So for now, we will keep using the app with hopes they WILL be addressed, soon! I'll come back and leave a 5-star review when that happens.

This app worked great for awhile---now whenever I type anything into the "Common Return Questions" box it comes out super buggy and does not display properly.

It is an easy way to control Returns. Very useful. Give it a try

Excellent! Just what we needed. Thanks AfterShip!!

Great app, super easy to set up. The only wish I had is if it didn't auto generate its own RMA # and I could input my own to send to the customer.

Just great! Just the same as Aftership!

Easy to use and very useful!! Seriously great way to help customers return

Very awesome app. Highly recommend

Great app that does exactly what it says it does effectively. -SoKKs.com