Reviews for Zendrop ‑ Dropshipping & POD

5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.

Customer service is excellent! Faye replied very quickly and was very helpful.

It is good to navigate and different plan options

Great customer service - always ready and available to help for a quick chat to resolve any issues.

I can't thank Marqil from Zendrop enough for his incredible support! His effortless dedication, patience, and kindness have made every interaction such a positive experience. Marqil consistently goes above and beyond, always eager to offer his unwavering support and ensure every concern is addressed with the utmost care. A big shoutout to the entire Zendrop advisory team as well! They are truly exceptional—always kind, approachable, and committed to finding effective solutions to any problem. Their proactive and solution-oriented approach makes working with Zendrop a seamless and enjoyable experience. Thank you, Marqil and the Zendrop team, for setting the gold standard in customer support. You’ve earned a customer for life!

As a beginner to the dropshipping world and shopify I must say that Zendrop has the best support for any setup issues and general help. Everyone has been kind and encouraging. The app is easy to use and understand. I can clearly see product and shipping costs which helps adding new products quickly.

Its a very good opportunity for peoples who wants to be a part in the e commerce business!

I would like to express my sincere gratitude for your prompt response, problem-solving skills, resolution of the issue, and courteous communication. Your assistance has greatly facilitated our work.

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand. It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.

Customer service is very genuine and real and friendly, I always have a good experience with Zendrop. Joe Anne was wonderful to deal with. Thank you

En general no doy tantas estrellas. pero tuve un problema con un pedido y contacte a atencion al cliente donde me atendio Faye y me saco todas las dudas. super recomendable, no solo por la rapidez si no por toda la calidad que hay detras de los articulos

I’ve been using Zendrop and it has completely transformed my dropshipping business. The platform is incredibly user-friendly, with a seamless integration to Shopify, making it easy to find high-quality products and start selling fast. The best part? The fast shipping times, especially for U.S.based orders, which has helped me improve customer satisfaction significantly. Zendrop's product catalog is impressive, and I love the fact that they handle everything from sourcing to fulfillment. Their customer service is top-notch too, always responsive and ready to help. If you’re serious about scaling your dropshipping business, Zendrop is an absolute must!

Truly great service, especially from Nyka, Jo & Khubaib! Thank you Zendrop for hiring such professional and very customer friendly people! They are making the difference! Thank you for your kind words! We're thrilled to hear you’re enjoying the app. Mariane will be glad to know her service made a positive impact.

I have been using Zendrop for over slightly a month now, and I have to say that I’m fairly disappointed. While I generally think they have a good customer team, they seem to have trouble coming contact with their fulfillment team. For instance, when I made sample order and had a question about the delivery process, I was told that I will get an answer between 24-48 hours from their shipping team. I waited patiently and It took about a week, before I got a reply. Additionally, their fulfillment team don’t seem to care sending packages in Chinese letter (while advertising it in English) and the local supplier don’t seem to care if you get your product or not (at least in Greece). All of this increases the chance of getting upset customers, decreases customer loyalty and will for sure hurt your brands reputation. I don’t see how you can scale your e-commerce business like this. I’m really dissatisfied that I already bought the Zendrop Plus Plan for one year.

The best!

don't buy wont install into existing store on shopify you got to keep buying We apologize for the inconvenience. We understand your concerns and we will definitely reach out to assist you further.

it helps us with getting supply faster, and with great support team and fast respond time

The best

So far so good, excellent customer support team. Just starting out looking forward to a bright future.

Tiene un catalogo amplio pero es complicado buscar el producto el buscador no esta muy optimizado, deberian agregar la busqueda por fotos para estar reduciendo el uso de atencion al cliente

CS was helpful, so far all good, and I am on the free plan, so I guess the other would be better, but overall I cannot say anything bad about this app and their services!

Zendrop’s support team is in a league of its own. They don’t just resolve issues – they genuinely care about finding the best solution tailored to your needs. Every interaction feels personal, and their response time is lightning-fast. It’s rare to find a service where the support team feels like a true partner in your success. Hats off to the team for setting the gold standard!

Hi I love this I love doing this with you guys! Thanks!

Super fast customer service at all times. They help u with any issue u could imagine, and like i said, in seconds.

I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason We sincerely apologize for the confusion and any inconvenience this has caused. It’s certainly not our intention to charge you for services you did not use. We’ll reach out to assist you further and ensure this is resolved.