Reviews for Yotpo Product Reviews & UGC

So far, so good! The automatic email review requests are super handy. Customer service is friendly and helpful.

I had updated my theme and in the process had deleted my reviews. I was trying to re-install everything, and being ignorant in coding, reached out to support and got Allen M. He first tried explaining the steps but when it became clear that I was a danger to myself, he offered to install the app, the widgets and even helped me to personalize the text on the site and told me where to find it should I want to change again. Thanks Allen you saved my Saturday afternoon (and probably Sunday morning).

Kenn T, really went above and beyond to assist me with an issue that I was having! I highly recommend this app as they are kind, helpful and patient!!

Excellent app with excellent tech/customer service. Louanne was helpful, and knowledgeable. She gave me great tips while she showed me the ropes. Not to mention that YOTPO has a great software product. It is superb! Thanks YOTPO!

Thank you so much for your help, did a great job assisting, it is a cool app. I highly recommend it.

Albert V assisted me to troubleshoot and he was so easy to work with. He was patients and quickly resolved my issue. I was very impressed!

Allen Y is an excellent customer support rep! They walked me through all my inquiries with patience and ease!

Kenn T, was super helpful and went above and beyond to support us! The app has outperformed expectations.

Rein and Nick helped a lot. They were super responsive and resolved the issue even though it took 32476487 tries just to figure out the problem.

The support team is very helpful! Daniel P did a great job assisting, and acting with urgency. I have used the chat boot on several occasions and they have always been responsive.

After using YotPo for more than 5 years, we discovered a gap in which no emails were being sent to our customers for more than a two-week period. We were not over our Order Limit during this period. Tried to reach out to YotPo, and began chat with customer service representative. One hour and twenty minutes later, they were still not understanding the issue, and seemed to have little knowledge of their system (at one point, they said that we just created our account "yesterday"). Gave up speaking to them, tried to use the "Contact Support" form and the form did not do anything when you click "Submit". Another customer support representative reached out to us quickly via email, and was able to resolve the issue. We understand that mistakes and glitches can happen, and will keep YotPo in high regard due to the way they responded to the problem, and corrected the errors.

Great app and great help from Radly E! Thank you. We have used Yotpo for 2 years now and are happy with it

Really enjoying this app, we have already received so many amazing reviews from our customers and I am able to use them for marketing purposes! Customer service is amazing too, I was helped by Kenneth John and he resolved my issue in a very timely manner, thanks Yotpo!!

I added this to my store to help send automated emails for product reviews. Eduardo R. Did a great job helping me set everything up and ensure it was working correctly. Any questions I had were answered quickly. This is working great to help get my products viewed.

The widgets for the review works well. Great support. Eduardo R showed great patience and helped resolve issues quite easily.

Awesome app and great customer service! Great options and features. Highly recommend for any serious seller!

The customer service is really efficient and the answer super fats. Every single of my questions has been answered in an accurate way and they provide a fast and right solution for it.

Very easy to use and Kenneth John M was very helpful in installing the java and troubleshooting during the upload process. Great customer service and excited to have it on our site.

Ronel R was fantastic! He walked me through the entire process and was very patient and knowledgeable! Extremely happy with his customer service! Thank you Ronel!

App works great and customer support very good. Changed themes and could not get reviews into new theme. Contacted support and issue was resolved within minutes.

I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.

Ronel R & Nick S helped me get my review pages setup correctly and explained how the reviews worked. Super helpful, friendly, and efficient. I would highly recommend this app.

Rye 51

2022-05-25

United States

Great, quick customer service! Radley helped me troubleshoot something with our reviews efficiently.

excellent service very nice experience.highly satisfied with the prompt service. thank you so much!!!

Rhemy was incredibly helpful and attentive when troubleshooting how to move the reviews widget on our website! The issue has been resolved promptly, and his instructions have been crystal clear! Thanks very much!