Reviews for Yotpo Product Reviews & UGC

Awesome support from those guys! Orly and Allen were great in helping me . Strongly recommend! Great! Thank you !

Really nice and supportive. Happy S has done a great job and was really supportive . we will also do an upgrade soon!

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Excellent customer support! We had a small issue connecting reviews with some of our product bundles, but Allen helped us find a quick, effective solution. Love this service!

MIDORICIDE

2022-06-08

United States

Very good support! So far so good. Thank you!!! They were prompt, great followup and i'm happy so far. Update: 2nd review, Today my website had an issue with reviews not showing. After wasting a few hrs, I reached out to Yopto and Doner P helped me resolve this issue so swiftly. He did a great job and i have to give kudos to him on how much he knows about resolving issues on this platform. Thanks so much. It's resources like this that keeps us shopify owners using this app!

great customer service. was able to help answer my questions. So far I am liking the product. Will see how it increases conversion rates here soon.

Awesome app and service. Very easy integration with Shopify to show onsite reviews to help build trust. The review process is a key part of our post-purchase customer engagement program. The Yotpo service team are excellent as well! Definitely recommend

Thanks, Reiner D, for the prompt and easy understanding help. Not a coder but easy to understand where to paste

Excellent customer service, helped with everything I needed quickly to make my site reviews looking great! Highly recommend!

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

I haven't started using this app yet, but their customer service is super helpful! Ronel R was able to help answer all my questions and get the widget installed on my website. I will have to hire a developer to help make the reviews look really custom, but so far so good.

Thanks, Doner P, Great Support, helped with everything I would recommend this APP. I like how it does.

Yotpo and James have been very helpful to growing my business. They are quick to respond to any issue and are very helpful!

Have been using Yopto for a few years and very happy with the app and great support too. I had a bit of difficulty when changing shopify themes, but this was all sorted out for me within minutes, so couldn't ask for better service really.

Amazon app, we had very few problem using this to collect reviews, even there is a some customization that we wish to do, the customer server is already a great help.

At first, our product reviews were not showing due to our current website migration, but Yotpo support team - Doner swiftly helped us to sort it out by correcting the product IDs. You are such a great help, thanks Doner! Update: Got help from Reinier again for fixing the Conversion tracking issue. The support team is great and straightforward!

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews. I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!

I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started

Awesome app! Great support! Ronell R Increases sales! Easy to install too. Just hit 100 reviews! Don't forget to change your refrigerator filter!

Great app, it works pretty good and it looks professional and great customer service. Will definitely recommend.

I am using Yotpo for couple of years and its a great tool with a great support. it is very easy to use

Haircredible

2022-06-03

United States

Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO

Great product! Love it. Good service Having this help has been awesome. Thanks for all your help with this journey.

I found (after a lot of research in review/loyalty/sms combo) that going for YOTPO´s next best plan packs a lot of punch for the price compared to other premium alternatives if looked at as a whole. I do not, however like the yearly premium plan pricing option, hence 1 star removed. Yotpo also really shines with having integrations to almost anything . Which often becomes a bottle neck with other good alternatives. Last - the customer service team is unmatched. 24/7 support by really competent staff.