Reviews for Yotpo Product Reviews & UGC

I had some questions so contacted with support. One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support. He is really professional and so kind. Thank you, James. Don't hesitate to use this app. Highly recommend.

I have been using YOTPO Free Plan for a couple of years now. Easy to set up and administrate. I had to raise a ticket recently and was very happy with the service provided by Arven.

We use YotPo on Fumetsu.com for reviews only. Customer support is good (thanks Allen M) The only suggestion i would have is the admin section speed could be improved.

Kinetics Cosmetics

2023-06-23

United States

This app is a must if you already use the Yotpo rewards app! We ended up switching to this app because they have much better email automation than what Mailchimp offers for reviews. The other fantastic thing about this app is the customer service! Anytime I had any issues they went above and beyond to fix them. I mostly spoke to Jeorge who was extremely helpful and fixed all my problems in no time. Daniel P was also super helpful and took the time to go over my questions one by one.

The content of the question was not resolved due to the problem on our side, but Mr. Ronel responded politely.

Doner P very good support. Very helpful and do thing very fast. Best review app you can find in shopify store .

They were so so so good and helpful! the support it amazing and Allen M personally helped me going above and beyond to get it working for me. Cheers again! Kristian

Mala experiencia, lo borré/desinstalé y quedaron las reseñas incrustadas en mi sitio web. Pedí ayuda al servicio al cliente y solo me responden con mas ofertas del mismo servicio que QUIERO ELIMINAR, no dan solución.

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

I had a question about importing reviews. A bit technical. We changed our products to bundles and wanted to transfer our reviews. Ruzsel John N from support helped me quickly, clearly and was social in the chat. I want to thank support and especially John for the great support and help.

I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!

Well... Yotpo sets the bar high with impeccable customer service (shout out to Ruzsel J) and a seamless Shopify app experience! Their prompt and helpful support team ensures smooth sailing, while the app's user-friendly interface simplifies the process. A five-star choice for outstanding service and effortless Shopify integration

we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.

Warly S is really helpful and patient. He helped me how to install star rating. im so extremely happy to find this app.

I had a problem with integration and a small error that ruined my theme. Ruzsel came on board in less than 5 minutes and fixed it for me with a big smile. Highly recommended.

Great product and very helpful support! Allen is the best. Really went the extra milew hen we needed to do a lot of tweaks when importing files from woocommerce.

Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!! I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email

Arven has helped with identifying the gap of Yotpo reviews that I see online and help me troubleshoot. Thank you!

This app has been exactly what we need and the customer service/support has been great. We have been able to use the live chat feature a few times and they have been very responsive. We have used a handful of apps for our store and Yotpo has been the easiest to work with and the most knowledgeable about the solutions to our requests. In my last chat Rilu Jane and James Edmar solved our problem quickly and made it look even better than we expected!

Joian Z's customer Service is SUPER helpful at getting you started. Overall, for someone that is new to the ecommerce business - Yotpo is perfect for integrating reviews.

Yotpo Support service is surprisingly helpful! Whenever I need support, there's someone who kindly helps through solving my issue. Thanks to all Yotpo members for today's support, especially John B.

Outstanding app and outstanding support, I wouldn't hesitate in recommending YotPo to ecommerce store owners

SUCH an EASY experience to work with Kenneth John M! Thank you for helping me to set up my reviews carousel code. Thanks for the fast and patient service.

Hi Yotpo Support team and John B, I am so happy to tell you that I am very satisfied with your quick and kind help with my issues. Your help was wonderful and very valuable to me. I appreciate.

Reiner D was seriously amazing! He helped me get my reviews up, answered all my questions, and was so patient and nice! Highly recommend this app. There customer service is amazing. Thank you so much Reiner