Reviews for Yotpo Product Reviews & UGC

Pretty terrible overall definitely looking into a better service. If you sign up for the minimum plan and ever want to a free plan beware they cancel a lot of features you had on the free plan.

Great app, excelent support! The reviews are really helping bring new customers. Josephine really helped when I needed support with an updated theme.

I reached out this morning for assistance with installation, within less than an hour, it was all sorted and our reviews are live - thank you Jandy!

Nicely integrated to our online store. Staff is super helpful to solve some technical problems for us. The only downside is they have limited fonts to match with the one we're using. Other than that, would definitely recommend this if you just started.

Ase' BodyCare

2019-05-28

United States

Love this app I have been trying to find a good app for reviews. The customer service team was very helpful especially The representative who helped: Pauline. Would definitely recommend this app!

It seems Yotpo teams do not care about Support ... I have some tickets and did not get an effective response .. .and I am still waiting .

It was a bit confusing to import the reviews but Lervin from the support team helped me out. They were super responsive and got me up and running almost immediately.

Yotpo, and Russel on their customer support team, are great at helping establish a system for gathering real reviews from customers.

Barcode Glam

2019-05-18

United States

Jan from Yotpo support assisted me with all my issues & resolve them. This app is great & Jan from their support team is amazing

MY SEXY STYLES

2019-05-14

United States

I’m pleased with their customer service specially Jandy who was prompt to help with what I needed and understood my request. What I don’t like is that in order for us to use our hard earned reviews of the same product on another shop I have to upgrade and I tried to upgrade before but was extremely expensive for small businesses. Overall I am very satisfied with Jandy’s support.

The app works very well. Great support! T Eric Alcoseba helped me and i got the issue solved in one day!

Excelent app and even better customer service. They help me with everything migrating to Shopify. recommended

App is working well (3 days in) support team were EXCELLENT which is not always true of shopify apps...

The app is working as intended and when I needed help moving from one platform to another, the support team were amazing! Most recommended.

Exceed 10 orders a month and you'll learn that it's ludicrously overpriced! 50 cents to send a form email? Really? I'll send them myself at that rate.

Incredible app. The support team is top notch, and the integration MORE than works. If you're looking for a review app, Yotpo should be at the front of your consideration list!

Green Koala

2019-04-24

United States

We used the review app that came with our theme for quite some time but it wasn't gaining many reviews. In 1 month, Yotpo doubled our reviews and pairing it with Kit allows us to automate posting 5 star reviews to our social channels or create ads from them. I did have to configure the code a bit for my theme to show stars on the category pages (issue with my theme not Yotpo), but it didn't take long with their awesome online documentation. I cannot say enough good things about this app - highly recommend!

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.

Excellent app to help get product reviews for my business. Had some issues with the installation as I use a custom theme but Pauline was very quick to help and resolve the issues. All working great. Thank you!

ESJOY

2019-04-18

Spain

I am using this ap for a while now, since 2 months also swell, and the support I really like very helpfully, really recommended!! Jaypee, Bernard and Eddie are mi favourites everything is by mail that is good, but it would be nice also having a call centre like shopify

Yotpo has been great for Bloomist.com so far (4 months in), we have had a paid version and are still trying to understand how to customize for best results. Recently we reached out for support in order to get reviews sent X days after fulfillment date vs order date and they fixed it immediately - Danreb in support was quick and polite!

So far so good and the customer support team is excellent. Josh was very friendly and helped with an import quickly & efficiently. Thanks again!

This app has helped us get some many sales and made it very easy to collect reviews. The staff is very well trained and they work fast! Thanks for the perfect install guys!

Pauline was so helpful when we needed assistance. Had our issue resolved quickly and efficiently. Thanks so much - great app!

Really recommend this app, easy to set-up, everytime i need any help the staff is always very helpful, specially Mau, who has helped me a lot. I tried many apps before, and i couldnt get what i wanted until now!