Reviews for Yotpo Product Reviews & UGC

Great tool with a lot of good features. Easy to use and manage, and awesome customer support (fast, helpful, and live chat available!)

Great customer support! So far had only positive experience and really happy! Can easily recommend to anyone! And thansk to Jasmine for excellent customer service!

As a stand alone tool, unintegrated, it works fine, does what it says on the tin. But in a modern ecommerce environment who wants tools that are unintegrated and in the review context, not communicating with Google to present your reviews in search and ads, as per this stated feature: "Drive high-intent traffic by displaying ratings in organic search results and Google Ads."? Well disappointingly, it cost $8500 per year to get access to this feature, it comes with other features, but when you are trying to grow your store this feature is very useful without the rest, but totally and completely unaffordable for smaller stores. Great if you are already the size of John Lewis or Amazon, but you probably need it less if you are already that size.. Thanks for your help Yotpo in enabling the growth of our store... NOT!!!

Needed help aligning the star review widget on my site and they promptly fixed the issue. Couldn't be happier with service.

This is a great app - easy to manage comments and makes a huge different to site. Great customer service, we recently had a problem when we changed templates and Jo fixed everything for me straight away. Thoroughly recommend this App. www.crayonrocks.com.au

The app works as expected.... But be sure you're only using 1 account, connect to only 1 site at a time... we had our reviews disappear off the site, and Jenny with Yotpo support not only resolved the issue for us, but closed the secondary account and helped us with the exporting and re-importing of our reviews. Worked like a charm. Thanks Jenny. Thanks Yotpo

Support team was very helpful and fast when we needed them. Great app! Reviews are great for our products and help with our sales.

Social Proof is everything. Yotpo has been really instrumental in helping us to build trust with potential buyers by providing us with easy way for us to obtain and aggregate testimonials.

I'm just getting started but I'm very impressed with the customer service! They have been knowledgable and responsive.

aliceandblair.co.uk The best review app... Don't bother with the others... We used Loox for a while, which is good, but not as good as this. You need this for SEO and ratings integration. Super helpful devs for customization!

After a bit of a false start with my installation, the Yotpo customer service team was very responsive and helped me set up my integration within minutes! Highly recommend.

The response to all my questions was incredibly quick. Awesome app with a ton of great features. Very clean and easy to use.

New review: After my previous review, I chatted with Yotpo. The features we would need as a small business are not there, however it's still a great service to get reviews and showcase them on the site. We use their review system to capture bunch of reviews from customers and the automation is seamless. Additionally, their reviews show up on google which helps cater to awareness. Once our business does grow to be a medium, large, or enterprise I will definitely switch over to their annual plan. Old review: While this is an amazing app and convenient way to do reviews. Yotpo caters mostly to their annual customer and most of the important features are on the annual plan. Unfortunately, there is no way to get up to the annual plan until your store has above 250 orders a month....

Support was excellent. Very knowledgeable and quick. Thank you for your help! I had a hard time figuring out where to place my code but support was very knowledgeable. Thanks again.

I love this app. Yotpo's customer service made my life so easy tonight. I was having a problem (user error) and decided to contact customer service at 11pm EST and was able to get my issue resolved immediately. I would refer Yotpo to anyone asking.

Awesome app for our page, Danreb has also been fantastic to deal with when we have needed help for some of the technical stuff such as moving the carousel around on our home page

best app, increased our sales, very good support! I really recommend you use this :) Our customers love it too!

Fantastic customer service Paolo answered me right away, did everything I needed and was very pleasant. Just starting to use this app but already it seems great.

Great app and the help is amazing, I had a lot of issues with my page and Josephine help me a lot with the page and made everything go smoothly. Thank you!!

Changed my Shopify Theme to an outside provider rather than on the app store and YOTPO helped me every step of the way to get it back up and running with custom code so I could show my reviews on collection and front page!

I just had the best on-site customer support I have ever had from Bernard at Yotpo - he went WAY over and above to help our new eCommerce site launch and I cannot say enough good things about him. I highly recommend using this app for its functionality and the incredible support provided by the wonderful people behind it.

I used the app to post reviews on our landing page, does the job perfectly and great customer support!

amazing customer service! I submitted a ticket explaining that I had an issue integrating their widget, and they immediately replied and worked with me to figure out a solution. Thanks Adrian @ Yotpo !

Sauce and Brown

2019-11-07

United Kingdom

A great app. 5 STAR support from Eric Alcoseba, prompt and professional. Solving an issue in minutes. Thanks Anthony

Very Very Helpful, I had an issue with my reviews not displaying correctly as I had set it up wrong. The team were quick to help me resolve my issue. Very happy with the service.