Reviews for Yotpo Product Reviews & UGC

The chat was great! Was able to give me a quick design change in minutes. Customer service is off the charts and was able to problem solve quickly to get a good place! very pleased! J. Lorenze from the help chat was great!

This app has been a great help to us. It takes a while to build up your reviews but each review you can display helps build trust. App Once you have enough reviews Review Tabs and other nice touches can be added. We're at 150+ reviews and slowly growing. Mahalo, Michael from All Clothes Hawaiian www.allclotheshawaiian.com

Very very easy to use. Looks good & their customer service is outstanding. The best reviewing app. It also sends automatic emails to remind customers to leave a review.

We were using shopify reviews app, what a waste. How can a review app not send auto emails requesting customers to review their purchase, that is a MUST. We went back to YotPo, as we used them a few years ago. I have NEVER had tech support as good as I received from Paulo at YotPo. Paulo spent a ton of time sorting through a number of unique issues we ran into due to our back end setup. YotPo is the best review app, period, and now I honestly think YotPo has some of the best support of any APP providers we have ever worked with. Thank you Paulo

This is a very sophisticated app. Danreb from Yotpo helped me tremendously to get my app transitioned from Shopify Reviews. He was able to import my already published reviews. I love the look. It's does not take a whole lot of real estate. I have yet to test it with a new review. And still need to learn all the details about it.

The app is great - easy to use and straightforward. I've never taken a tutorial and I find it very straightforward. Further, their customer support is fantastic. Literally, they answer my chat within 10 seconds, which is unbelievable. Definitely give it a try.

Very good functionality. Great customer service, if you get the right person - big ups to Bernard! Downside is the cost. They really need to have more functionality at a more reasonable price - I'm specifically talking about the Google shopping integration etc.

I love this app and the service has been really great. Very helpful call centre staff. I loved that I could transfer my reviews from another platform. I like that it has a free option until we get more sales to justify the monthly charge.

Excellent and speedy support and implementation. You have implemented the code under Products page, exactly the way I requested. Thanks much Josephine.

The app is very helpful! The customer support is awesome — Pauline took the time to help us quickly with literally every issue we had. Absolutely recommend this app.

Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.

Decadorn

2019-11-20

United Kingdom

Helpful support, free tier is decent but pricing is punchy and customisation is minimal. Not bad for gaining some customer reviews.

Very helpful, great customer support. I would highly recommend this app. Especially for someone just starting out.

Yotpo's support function is amazing. I had such quick response every time I had an inquiry.

Very helpful when I ran into problems. I would highly recommend this app. Especially for someone just starting out.

A very easy app to use that can be valuable for your ecommerce site. Customer support is amazing - 24/7

Best After Sales Service. The Live Chat helps Immediately and is very Skilled. Yotpo is one of my best Sales Advertising

DON'T USE THIS APP! I used this App about half year,and when i want to remove it from our store, the app no working after i remove it from my shopify admin,but the app's widgets and products customer review form still sticky there,we contact the support team a few times,they do nothing.we have to follew help centre guide to try clear the Comment out the related code in theme.liquid,we can't find nothing.they remove it after about three weeks when we feedback to shopify,it is terrible.

Excellent & Supe Fast customer support! The customer service staff patiently answered many of my setup questions.

Amazing customer support by Bernard. I ended up paying twice for the plugin and he got me a refund pretty quick. Cheers mate.

Definitely getting way more reviews now than we were before using Yotpo. makes it super easy for our customers to leave reviews on our site, including adding photos. Integrates perfectly with the site. Support is good.

Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.

Great customer support! We had an issue on our account calculating the wrong number of reviews but Rochenel helped us resolve the problem!

The support service is exceptional. We needed to get the reviews into the code and showing on different areas of the website and they did everything on a Saturday morning at 7am in 20 minutes. Very happy with it.

As a stand alone tool, unintegrated, it works fine, does what it says on the tin. But in a modern ecommerce environment who wants tools that are unintegrated and in the review context, not communicating with Google to present your reviews in search and ads, as per this stated feature: "Drive high-intent traffic by displaying ratings in organic search results and Google Ads."? Well disappointingly, it cost $8500 per year to get access to this feature, it comes with other features, but when you are trying to grow your store this feature is very useful without the rest, but totally and completely unaffordable for smaller stores. Great if you are already the size of John Lewis or Amazon, but you probably need it less if you are already that size.. Thanks for your help Yotpo in enabling the growth of our store... NOT!!!