Reviews for Yotpo Product Reviews & UGC

So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues. Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.

Yotpo is the clear leader in this space. The apps integrate very nicely with the store (as well as email and Google) and the tech support is fantastic.

This review is specifically for Jo Lorenz, who assisted us so quickly, efficiently and precisely. Our review widget suddenly wasn't showing up. Jo immediately requested access to dive in and fix the issue. The issue was fixed in the same day access was granted. We noticed the mobile layout was off, and that was fixed nearly immediately after contacting Jo. Thanks Jo!

Amazing app and great customer service ! They help me install the widget quickly. I would recommend. Thanks !

This is the best review app I've ever tried! App's design have a great UX design and customer service is really fast! They help me for free while other apps asked 10€ to install a widget.

This is the best app I've added to my store since it's inception 2.5 years ago. The feel-good generated by a good review is immense for new customers. The Yotpo customer service team is also an absolute joy to work with. Leizel Ann D. from their team helped me literally shift my reviews from my older site on another platform to my new site on Shopify - reintegration, reupload and relinking! Cannot recommend them enough!

We needed some customization & Jo Lorenz from their customer support team helped us lock in the perfect UI for our website. Major thanks & highly recommended.

Great customer service (helpful and fast), not too hard to set up and performs really well on site for customers too. Good integrations and automatic review requests. ---- Updated: Really helpful customer service yet again, quick and resolved the issue too

Really good and good support The app is perfect for my store, the reviews section is clean, I recommend !

Updating and transitioning reviews can be tedious but support will walk you through. A fall down of what is currently available is if you have various modifiers of the same sku (different channels) you can't select who gets review emails, and who does not- so you can waste a lot on wholesale.

Perfect customer support to help with some installations. Would recommend this app to anyone looking to automate their review system.

Excellent application and very good support team behind, answer and help regarding all the doubts you have, 100% recommended

The Bed Sheet Club

2019-12-16

United States

Overall the app is pretty good. I have to give it a 4 because product grouping isn't available unless you buy their premium plan which in my case would be $12k/year. This is something I'd highly recommend they change to lower plans as Shopify has a limited variation capability which means you might fall in our case of having to split the product by colors or sizes due to the number of high variation or more than 3 variations.

great support, couldn't integrate myself though. Handy for requesting reviews as customers tend not to do them autonomously.

they charged me 29$ right away FOR THAT PRICE, NOT WORTH IT IM PISSED OFF I FEEL LIKE I'VE BEEN ROBBED AND I DONT LIKE OTHERS TO TAKE MY MONEY AND GIVE ME NO VALUE IN RETURN

They were super helpful moving my reviews over from one website to another. It was all done quickly and help the move of my company over.

the app was ok stopped using it as the cost for value wasn't as good as the app I use now. if you have money to burn yotpo is the one to do it with

Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.

Highly recommend! They offer wonderful customer service and fix issues so quickly! This has helped me spike my conversion rate relatively quickly. A1 customer service!

Amazing tech Support with Yotpo! Ruel went above and beyond in helping me. I am excited to use this app!

been using this app for about a year now. Its definitely great for conversions and great customer service!

Amazing tech support. Paulo not only helped me solve my issue in less than 24 hours, but he also made suggestions to improve my product pages. Thank you!

i did not give this app a 5 star because it's not easy to find someone in support to help you without referring you to articles. For start ups, you might find that frustrating. Don't give up..This app really does have features start up need and that your customers will appreciate. I finally found someone to help

BeVisible Sports

2019-12-09

Australia

Excellent app to follow up with customers and generate reviews. Even better support when one has any questions. Very pleased with the app and the services, highly recommend it.

App is a little expensive but it's super solid and the chat support is great. No annoying timeouts when you go mia for a few minutes doing other work. Thanks