Reviews for Yotpo Product Reviews & UGC

Thank you Mary Ann for helping me in my request to change my name and picture for when I comment to reviews on my website. Cheers to you!

Great customer service! James was able to help me out with a technical issue right away at 9pm. Awesome!

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient

Love working with Yotpo! They have amazing customer service and a really easy-to-use system. I love that they do everything from reviews, social connecting, and a points system.

We switched to a new theme and needed help reinstalling the widget. The team was so helpful and responsive. Took less than 24 hours and all our reviews are back on the site customized to our branding, exactly as they were.

Had some problem associated with plugins. The support agent Ed helped me quickly solved it real fast. Great experience!

Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!

Ed was both friendly and extremely helpful. Best live chat I've experienced, recommend 10/10. Got help with the review bar in addition to tips for future changes.

Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.

So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!

Radly was a big help to get my widgets working properly. I really appreciated the time he took with me.

The support team is always ready to help you out, great customer service! Had a slight issue with adding the widgets because I was using an app for customizing my product page and they found a way around it.

Sump Alarm

2021-05-12

United States

Jo Lorenz a support agent at Yotpo assisted my with the integration of our reviews into our shopify theme. He was extremely helpful. The support was excellent!

I had a problem about the rating display on a product page and category page but Rilu Jane helped me so quickly with kind respond. Very helpful service and great app.

The customer support was super useful and kept following up when I didn't get back to them in a timely manner. It was great!

I wasn't able to install the code on my site but thanks to Junalou who helped me nearly an hour to check all the codes and replace them with the correct ones. I can't describe how thankful I'm for his help. In terms of Yopto, it's a great tool. If you are running an e-commerce site, it's a must-have app. You can start with the free version and once you start making money you can switch to the paid one which comes with so many cool enablers.

Very helpful. Quick and resolved issue. Would use in future. Thanks again. Very useful and informative

I needed help when i switched themes. Ed was a terrific help to get my reviews published to the new site. Very fast and friendly service.

After service was very nice. even if i am not familiar with technique, they taught me very precisely.

I love this app, it works great. Support is also excellent. I just chat with agent Ed and he quickly resolved my problem.

#UPDATE 10.05.2021 - I had another issue and the Yotpo-Team is just amazing! Especially Don who helped me with an irregular request. He did his best and I'm waiting for the results now. These people are great and will do their best to help you. Many Thanks !!! #1stREVIEW - Very helpful support! Anne is the best ;-) She solved all my issues and now everything is perfect. Thanks a lot again!

Ronel was SO patient and helpful with me in some formatting help I needed for our reviews page. I really appreciate when platforms provide customer service over email and chat vs. just sending me a documentation link :) Ronel went above and beyond! 10/10