Reviews for Yotpo Product Reviews & UGC

Donald U. was very helpful. As a first-time user, I had some questions about the functionalities and features of the app, Donald helped me with all my doubts in a time-manner. Great experience!

Eduardo R was very helpful indeed and managed to resolve my issue! Although I do think there should be the ability to change the email address on the account without having to contact customer service!

I love this app. It really showcases my product reviews so potential customers can see them easily. Yotpo's customer support is very responsive and knowledgable, especially James Edmar C. He quickly helped me troubleshoot issues I was having and saved me so much time! Thanks James! It would be amazing if Yotpo's R&D team was able to activate the reviews tab on mobile asap since the majority of my customers shop that way now. Then I'll leave a 6-star review ;) Thanks James & Yotpo!

I decided to use the app mainly for the reviews widgets, but I was pleased to discover all the different features it offers and the wonderful customer support they have, Lemuel C was particularly helpful and assisted me with all my concerns.

Ronel R did a great job helping walk me through setting up the app, and everything looks great. The ability to have much more rich and aesthetically pleasing reviews vs Shopify reviews is a great feature for Yotpo.

I had an issue with getting the reviews on my site and the it was resolved with in 24hrs. Excellent support and communication.

App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!

Im a fan! Although I wish the premium offerings were more affordable, you can not go wrong with this App or the people behind the brand. Customer service is incredible, and never have I been left wanting. Special thanks for all of the support I regularly get from - Rilu j, Eunice, Yuval G, Kate A;- Every aspect of the team is excellent, from customer service to technical support, Backend Support, & Developers. Cheers! AGN Roots! https://agnroots.com Adam S.

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

The app is a good app. It has a lot of customization available, even on the free plan. Customer support was fast to respond, Donald was on top of it and handled my request within minutes. Awsome, thank you Donald!

Basus

2022-03-24

France

There are functionnalities that I wish we could have directly on the plateform, but the support team can do a lot on their end so don't hesitate to ask for help. Kenneth was a great help with me, I would recommand.

They're tech and customer service team is really great! I had some questions and they quickly and professionally came into our site and handled what was needed.

Kenn T helped me with the set up of the reviews and also when I changed the theme templates - Kenn T made the whole process easy, and stress free - Thank you so much - I highly recommend Yotpo

The Yotpo app was very easy to use and install and great, attentive and helpful customer service! Thank you Nick!

James was super helpful and answered my many questions. My issue was resolved very quickly. Excellent customer service!

Great and fast support from the Yotpo team. Only issue I have is the app affects the sites page load speed, but overall great app for review collection

Gimbert M helped me asap with my review struggle. Much appreciated!! Communication went fast and problem is solved :) The app is nice and I love how it displays :)

I've had different issues and the customer support, in particular Rein, was really keen on solving my issues. They definitely deserve 5 stars.

L'application est très bien : publication d'avis avec personnalisation des couleurs et du texte et relance des clients. Service client au top : sheen m'a installé le module, personnalisé et assuré l'intégration des données de mon prestashop d'avant vers shopify.

support is awesome. Thank you! needed some help on a few occasions and each time i was able to get help withing minutes to figure out my issues.

I needed help and received it from Ed who was excellent and took care of everything in a timely manner.

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

I was having problems updating my reviews and Radly got me right together. I love this app, it has helped grow my business

Doner P helped me within a few minutes, all perfect! Ask to center aligned the star ratings on product pages.

Clean layout on my site I was having trouble but once I reached out for help they were responsive fast and got it up and going for me in no time thank you so much for helping out