Reviews for Yotpo Product Reviews & UGC

I've just installed this app. The customer service was fantastic! I spoke with Reinier D and help me through all installation process straight away and made the right recommendations. If it wasn't for that, I wouldn't probably ended up moving forward. I'm very happy with the product so far and glad I had the great help to do it!

I used this app before and because of the price I went with another app, that is when I realized that this app is the best. I decided to go back to them. And representative Reinier D. was extremely help with helping me transferring my reviews from the other app. I truly appreciate the help. I will recommend this app.

They are not transparent with pricing. Waste of time, much cheaper alternatives out there and the widgets look poor.

James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about

Reinier D helped me out with all my troubles! thank u. I was really struggling to figure out how to work the reviews widget

James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!

I already like this app and have been using it for almost 2 years. I've been updating my store recently and have been exploring some of the extended features of the app. The chat support from Doner was fast, thorough and altogether first rate. Better yet, he made all the necessary changes and tweaks to my store in one session!

Ran into a bit of a snag with the installation but the support team was exceptional! Support (Rhenant) at Yotpo had the install completed in 10 minutes and reviews were showing on my site. Great interface, easy to use for you and your customers.

Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc

Allent was great. All customer service has been top notch in the short while I've been using Yotpo. Service works as intended for collecting customer reviews. Great app backed by a great team. Update: Needed assistance with my star ratings that required coding knowledge, Orly fixed it for me quick. Great job and thank you!

I have just installed the app. So far so good. I'm thinking about switching to a paid plan. I had an issue after I installed the application. Eunice helped me fix the issue very quickly.

Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.

This app is very easy to use. And Jeorge is so helpful and patient to answer and solve my issue. Thank you!

The support is great. I missed a script when trying to load a widget and the support member Kenn quickly pointed it out for me. Thumbs up!

App support that are always helpful. Once again, Reinier D was quick to help and also offered ongoing support to make sure that the issue is fixed. Can't fault you guys, thank you.

Great customer service, responded promptly to solve my issue within 10 minutes. Would recommend to anyone looking for a review app for their store

incredibly helpful and quick support staff and quality app. one of the best apps I've added to my store!

novsights

2022-03-30

China

Nick is so professional， he resolves my problem and offers me some suggestions, Thank you, Nick， I will recommend to my friends, thank you Yotpo!

Outstanding customer service, quick and easy Thanks for all your help James E. Best app for review collection

We received excellent response. I am glad I chose this application. Support. Thank you!　KennT. I would definitely like to have you handle the next one as well.

Eduardo R. was expedient and polite while helping me with my carousel issue. Now my reviews are current and customers will be more likely to shop with me.

日本語を変換してチャットからコミュニケーションをとりサポートしてもらいましたが、無料プランにも関わらず丁寧に対応してもらい迅速に解決することができました。 今後も使い続けたいと思いました。 We were able to convert Japanese and communicate with them via chat for support, and despite the free plan, they were very attentive and were able to resolve the issue quickly. I would like to continue using them in the future.

Yotpo are always quick to help out with any issues. Their online chat is fast to respond and they do their best to resolve issues quickly.

MantelMount

2022-03-29

United States

This 5 star review is for the technical service help I got from Ed, who went about 5 or 6 rounds with me in trying to get our Dmarc authenticated with Sendgrid and Yotpo sending emails on behalf of us to our customers. He was really willing to go the extra mile and get this figured out with me. Thanks a lot Ed. Great job!

This app requires some learing, it's not easy, but the customer service is top. Today I had to chat with Doner P who was extremely helpful. so I will give 5 starts. Great!