Reviews for Yotpo: Loyalty & Rewards

I was assisted by John B who was very helpful and knowledgable! Great service!

No support from our client success manager at all. No answers to our messages. We’re sorry to hear that you’re having trouble reaching your account manager. Our CS team has already contacted you via email. If you continue to experience difficulties, we encourage you to reach out to our support team for further assistance. Thank you.

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

John B was able to quickly identify the issue!

The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!

Great service! Thank you, John B, for your help!

John B assisted me quickly with my concern. Thank you so much for your help! You are amazing.

Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!

John B helped us with kindness and competence.

This company is terrible. I switched back to the free plan and I was still charged, when asking to speak to someone the chat wouldn't assist me and then the chat closed down on me.

they helped me when I needed to add points for my customers

Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!

Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.

Jeff Q. Very quick to resolved my concern.

John helped us pull much needed results. Thanks again

Jeff Q was super patient and helpful!

Vergian B. was quick to respond and efficient. Great help. Thank you

Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!

Great customer service from Jeff Q. today - quick and knowledgeable.

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers. Thank you for being so helpful today, John! We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Josh was friendly and efficient in replying to me. Thanks for your feedback, we really appreciate it.

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide ! Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!

Vergian B was super helpful and solved my problem in moments. Thank you! We appreciate your feedback, thank you!