Reviews for Yotpo: Loyalty & Rewards

Gabriel was quick and efficient in resolving the issue.

We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.

Really like the support chat, Yotpo support is very helpful when you need help from Yotpo. Christian supported me and fixed my concern.

RAPID and KINDLY

Nyle M helped me quickly and efficiently to solve my problem.

Thank you, Jeff! My live chat agent helped me resolve an issue that Yotpo specialists and Shopify Plus Support could not figure out for over a week! Good support is what all apps need. Thankful for Jeff and his patience in answering all my questions to get this issue resolved.

many features, such as tiers, are not even in the pro plan, there is no support, and the sales representative gave us a free trial, which we were charged for, and the money was never returned in full, more than two weeks Hi, We’re truly sorry to hear about your experience and the frustration this has caused. We value your business and take your concerns seriously. To clarify: the $199 subscription refund has already been processed on our end, while the additional tax charge was handled directly through Shopify. We understand this may not have been clearly communicated, and we’re working on improving transparency around billing and plan features to avoid similar confusion in the future. Please know that our support team is here to help and ensure all of your concerns are fully addressed. Your feedback is important to us, and we’ll continue working hard to improve both our product and the support experience for all merchants.

Agent Rodney D. was very helpful. Thank you

Great customer service with Nyle M. He quickly helped us correct an error. We hope that Yotpo will help us greatly in the future.

support's helpful and responsive, Jeff identified and fixed a tier / customer issue for me right away and explained the process as well.

Nyle M was extremely helpful and very quick to identify the cause of my issue and assist me in resolving it.

Appreciate the quick resolution with Rodney D's help.

Nyle M was super helpful and quick to answer my chat and resolve my issue!

It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff was a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.

Rodney D was very quick to help and friendly!

We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!

Rodney D est réactif je recommande cette appli !

Rodney D. did a great job. Quick resolution provided. Thank you for your assistance!

Thank you for your help, Jefferson was offering a quick assistance!

Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.

Yotpo Loyalty has been a core partner of ours for some time now. Their platform support is top notch, responds quickly, provides resources, and is very friendly and helpful.

Nyle M explained in detail and helped solve my issue.

Maritel is a great help and never fails to answer all of my questions. I really appreciate the kindness and quick response they can provide. Maritel deserves the world!

Rodney D was great help! My chat was cut off and he has emailed me to follow up. Thanks Rodney! :)