Reviews for Yotpo: Loyalty & Rewards

I am loving this app so far. It has been the missing link in my store. My customers are loving it and it is bringing back more repeat customers. The interface of the app is 2nd to none. And support is fantastic. What more can I say? Get this today!

I mean this is a MUST HAVE!!!! I cant stop thanking them enough for all their support and help! This app has been increasing interaction between my customers and my store and they LOVE LOVE LOVE it!

This is a WIN-WIN app! SWELL Rewards is a great app that worked perfectly for me. Super-easy to install and to customize for my store. It’s a real win-win app that provides value for your store and customer through rewards. It encourages reviews, referrals, social shares and more that help you growing your business and increasing reach and sales. You don’t even have to figure out the points system – everything is already there and made perfectly sense for my needs. But one of the most important differentiating factors is the amazing customer service SWELL provides. Specifically, Josh! He is awesome: efficient, reliable and gets back to you when he says he will. Josh goes above and beyond to make sure all questions are answered and provides helpful tips. Looking forward to seeing how the app will work for my customers. Thank you, SWELL!

Most apps that are as good as this are often very difficult and require HTML install on our end or a "payment" to have the company install. But not his app! I couldn't be happier with the install and integration of this rewards program. Josh wrote be back within 20 minutes of me asking my one question about the pop up email capture feature. Although i haven't had any customer feedback, we have completed a trail run with an existing customer to make sure most (hopefully all) of our hiccups were out of the way. Highly recommend this app and look forward to growing our company with it!

Very easy to set up. Looking forward to using this :)

After reading some reviews, I decided to give it a try. Couldn't be happier! The features are awesome, very user friendly, and the support is fantastic! I had a few questions to get started and connected with Josh on the Chat feature right away. He was extremely helpful. I can't wait to begin our first campaign! I highly recommend this app!

The best of this app is the service I got from support team. Always online and concerned about my necessities. Thank you very much!

Great Job, test and working perfect. thanks

Super, great support and easy to install

For starters I'll say, don't waste your time with any other App. Coming from someone who isn't real tech savvy, this app all in all was very easy to navigate, understand. When I did have questions, the chat option became my friend, and for whatever reason, the few times I used it I always spoke with Josh, that man is awesome, super helpful, provided me with tutorials to watch to better assist me. He's just great. The app is great. I've only been launched 2 days now, and I've already got customers using my rewards program. There was a slight glitch in the system today when I reached out to Customer Service, and it was quickly fixed. We need this kind of Customer Service everywhere... Great job to the Swell Team for being there for all of us when needed. Its appreciated.

We upgraded to pro before we rolled out the app based solely on the pre-sales support from the team @ Swellrewards. I wanted to retroactively assign points and they not only offered to do it for free (assuming I gave them the data), but offered to do it over the weekend as to not hold up my deployment. Fun fact - In the email I had even offered to pay for this import. Maybe that missed that part :P We sent out emails of our initial launch to ~20k customers and have had no hiccups so far. Customers have been exchanging points w/no issues and with zero handholding by our support folks. To top it off, the feedback from our customer base has been overwhelmingly positive. I'd say we're pretty satisfied. Thanks!

Great Service! Great App! My customers have definitely taken advantage of the rewards program. Thanks Swell Team!

Easy to install referral and loyalty program shopify app. A must use for every shopify users. Highly recommended. We appreciate the full and quick support. Thanks SWELL

Great customer loyalty program and support is top notch! I highly recommend this app.

Great App and perfect for the growing business as the fee is scalable :-) Great customer service too!

I was looking for a rewards program, and after doing some research I decided to try out Swell Rewards. Boy, am I glad I did! The customer support is awesome and the program just works! I will be using swell rewards for all the stores we manage!

Josh was awesome and helped with all my questions with a quick response! I would definitely recommend!

I have had it set up for about a week now and it has been working great! Found step by step tutorials to guide me through certain things and also got a quick response from support when I did get confused (at 11:41PM). Definitely would recommend this!

S'well worth the free trial!! Simple to use interface and easy to implement. PLUS GREAT CUSTOMER SERVICE! We asked for a few features and they jumped on it quick. The new newsletter pop-up for a sign-up discount just got installed a week after we mentioned it to them... Thanks again! :)

Immediate results. My repeat customer business increased by over 150% within a week. I had no idea that there was that much potential, let alone it happening as fast as it did. The results, along with the excellent customer service I have received, makes me highly recommend this app to anyone wanting to tap that untapped potential! Looking forward to see what the future holds.

I just set up Swell with my shopify account and I was very impressed with how easy the set up was! When I did get confused on a couple things I was able to chat online with someone (even at 10:30pm) and they were super fast to respond and help me out! They even took the time to look over my account for me to make sure I did everything correct! Very impressed with the app and customer service!

Very impressed with the service!

Best customer service of all the apps I've downloaded!

swell is a great app for my store! the app is very comfortable and easy to use i had a few question and support team answered me really quick and was very useful and nice, specially Josh

Superior support team. Amazing experience on live chat.