Reviews for Yotpo Email Marketing & SMS

I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.

reached out to live support about something that took a while over email to get addressed. don was helpful and got it solved in 10 minutes

Great. Easy to use and manage

everthing fast thanks to LP... the best!! <3

Great service from Marnie!

I've had a fantastic experience using Klaviyo, and I must say that Don, one of their employees, has been incredibly helpful through SMS. Don's support and expertise have made a real difference in optimizing our SMS marketing campaigns. Kudos to the Klaviyo team and Don for their outstanding service!

I was struggling to change my flow to international, Don took his time to create one international flow for me. i really appreciate. Thank you

rapide et efficace, j'ai discuter avec Elijah qui a été réactif merci

Elijah helped me a lot thank you

John D, was a great help. That brotha deserves a raise for making it easier to navigate through the app.

Elijah helped me through the process of setting up my store. He was so reactive that I thought I was talking to a bot or an IA. Currently waiting for my store to be verified.

John D was very helpful thank you

I like the after-sales service, especially with the agent Djan who was patient with me.

Great support! Very fast live chat. I had to verify my account and it was done in 10 min thanks to Quin from SMSBump support.

I highly recommend this SMS app to everyone, my favourite part is the support team. My support was Don. Don was so patient, kind and so fast. I never seen such a fast and relevant support like that. )

MOFT

2023-10-11

Romania

The support is awesome and this guy Princess S is precious. He helped me fast with my problems and gave me every info I needed.

"PL" was very friendly, fast, and helpful

Amazing support from PL, thank you :)

PL was great. Very patience and courteous and assisted me every step of the way. Thank you.

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The chat help was very useful because I had no idea what I was doing and they walked me through it and assisted me in things I still couldn't figure out with direction. I am very happy.

pretty great because of Marnie, was pretty helpful

It was great experience, Quin was very helpful. I had issues and it was resolved so quick, amazing! Thank you again, Quin!

Easy setup. Elijah was helpful every step of the way.

Regie quickly replied to me regarding my question and solved my problem efficiently. I'm thankful for his help and expertise!