Reviews for Yotpo Email Marketing & SMS

Good app. I have used for 2 years. Thanks Regie for your treatment

Rock was so helpful.

great customer service

good job

They were really helpful with getting my account verified.

Quin helped me swift and good with the verification process. Very friendly and gave some additional info so my experience was very nice.

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Yotpo Spin the wheel especially has been super helpful with my SMS marketing efforts. I do appreciate their customer support too. Very thorough. Thank you Rock N

Melvin was a hella chill dude. Made my life easier

great customer service Melvin is one of the best

Melvin was very quick and helpful!

Yotpo so far has had great service. The interface is very easy to navigate. I spoke to an agent named Melvin who helped me through the whole verification process and they made it very easy and helped a lot!

I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!

I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.

Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.

Quin was very helpful with verification and setup issues.

Worst customer service I have ever experienced. It looks like they hire people with no experience or knowledge about their product to talk to you. I am not hating, I am just talking about my own experience. No help whatsoever, they don't even care. Why have support if you can't support it?

Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges

this was very simple and easy to use and the customer support was amazing, i had help from "PL". thank you so much and i do recommend this app

unfortunately marketing promises more than what the product actually delivers. Onboard and IP warming process is very manual and segmenting are limited. There billing process is fair, the software is fast & responsive, and support (Melvin) was great. With the lack of limited shopify marketing integration and extremely aggressive push towards SMS doesn't look like this platform is the right choice for us.

John has been great to work with, the team is there to help and resolve issue in real time!

John was absolutely amazing and super quick with my enquiries.

If the free plan of this app is this superb imagine the kind of good successes the paid plan would bring to a diligent business. Yotpo is worth it. They make sure you follow through to add respect for customers' privacy in your private policy and terms and conditions. Their agents like Joann was patient, elaborative, and kind throughout the validating of my business account. I appreciate using Yotpo to thank my customers and keep in touch with them.

Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!

Very good service and quick solution for both the virtual assistant and the executives.