Reviews for Yotpo Email Marketing & SMS

Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!

Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.

John D was extremely helpful with assisting me with my problem I was having!

I really like this app, their support team specially PL was exceptional. she was really helpful today.

La atención de John D. fue excelente y siempre estuvo pendiente.

I had an exceptional experience with this email marketing company. John D. went above and beyond to help me resolve an issue I was facing. His expertise and dedication were evident throughout our interaction. John patiently listened to my concerns, provided clear and concise solutions, and ensured everything was resolved promptly. Thanks to his support, my campaign is now running smoothly, and I couldn't be happier with the service. I highly recommend this company, especially for the outstanding assistance provided by John D.!

Best SMS app ever. Thanks to Regie for verification, now I can increase my store revenue! Recommended

The apps takes a bit more effort to be fully set up :/. I was able to speak with Melvin and he was able to give me a guide to get started and was really helpful.

Thank you so much Melvin for the incredible help in setting up my SMS! I highly recommend Yotpo for SMS!

I needed to get a snippet code for tracking abandoned browse. Joann was informative and patient in communicating various options and made some improvement suggestions. Overall a very efficient, fast and pleasant experience in obtaining the information I needed. Many thanks Joann!

cashymart

2024-08-01

United States

Yotpo Email Marketing & SMS is a fantastic app for email campaigns. The standout aspect is their exceptional customer support. Special thanks to Marnie E. for her amazing assistance! Highly recommended.

Very prompt customer service that can solve all issues.

Quin was such a great help!!

Many thanks to the support of Quin, it helped me a lot

John D was very quick with my service and help with verify my SMS account

Great APP, with lots of functionality and a straight pricing model. but there is a learning curve. Thanks to Quin (Customer Service) it made my experience great. Super helpful CS Update : Princess just helped me today and she was another Rockstar. Joann just helped me and she was a Rockstar too. Most are willing to do setups and make changes themselves without having to send you long-winded vague suggestions. GREAT SUPPORT!

Quin was a great help with my SMS issues, great app as well.

I received fantastic support from Joann C. She is very kind and patience. Really appreciate!.

I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great!

Melvin was great and really fast

Rock was the customer support agent who helped me, he was amazing—knowledgeable of the job and had a fast response. Loved it.

Just getting started, but loving the app so far, and Rock N. helped me every step of the way! Even managed to help again when my computer disconnected us. Fantastic customer service. Had a second chat with PL, again 5 star service!!

Quin was very quick and very kind, 10/10 service

Very good support, specially "PL" assistant was very nice.

Great app and customer support Quin helped me alot and was very patient