Apps

Reviews for Yotpo Email Marketing & SMS

HOMELY PET

2020-04-28

United States

Awesome app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

VainbyAndreciaCollection

2020-04-28

United States

From the time I opened the app, there was a chat waiting to assist me. No matter the tab I clicked on, Mike was there telling me about the feature. when I finally did have a question Mike was gone but P L wrote back in less then a min and answered my question with great knowledge. Im proud I got this app with my store. Customer service is everything for me

RINCERR

2020-04-27

United Kingdom

Haven't test yet the apps, but the support have been really helpful for the installation. Thank you

Trend Passion

2020-04-27

France

I had encountered a problem with the application the problem was quickly resolved I thank the support.

smuak

2020-04-27

Spain

Tanto si tienes problemas como si no el servicio al cliente es formidable. El agente se implica hasta que consigue arrancar la aplicación. UN 10

InnovaChargers

2020-04-26

United States

Very fast response time with my issues I couldn’t figure out, they easily helped me out. Thanks a lot!

Kinks Sex Toys

2020-04-26

Canada

Hello Everyone, I started using this app right from the very beginning, it has amazing text marketing capabilities! I asked for help on several occasions and I've received instant replies back. I'm currently working on text marketing for holidays and the best part is... It's ALL AUTOMATED! :) I highly recommend this app to everyone that wants to take their business to the next level. :) Thank you so much Team SMSBump! Regards, Kyle Gillingham

PERFECT BROWS®

2020-04-24

Belgium

This app is really powerful ! I use it with all my shop and It's really helping me to gain abandoned cart :)

Bobs Toothbrushes

2020-04-23

United Kingdom

I had a previous account which was not allowing me to sign up again, customer service quickly sorted the issue and transferred the funds from the old account to new, immediately. They also made us compliant by adding all the legal jargon etc - very happy!

zestshop

2020-04-23

France

Very good app. Fast response team and good automation sequences to win back customers! Thanks. Very good app. Fast response team and good automation sequences to win back customers! Thanks

DB Gourmet

2020-04-23

United States

The help I just received from SMSBump from Simeon was super helpful and the customer service at Shopify is beyond the best I have ever had!! David

Pure Lighting

2020-04-23

United Kingdom

great service and they replied very quickly, was shown clear and easy and instructions that i followed easy and everything was sorted quick.

PSCSPoreVacuum

2020-04-23

Australia

Just downloaded, simple to set up, set up two automations and now testing, excited to see how they perform. Messenger app could use some tweaking with the activating account process

thekopstore

2020-04-23

Vietnam

Great app so far! I will comeback soon! Best support and they are very nice! Highly recommend for everyone!

ARCHITECTS & FAIRIES

2020-04-22

United States

Amazing customer support. Always helpful and super quick! As a business owner I am very impressed. Love it.

We Care Lah! Malaysia

2020-04-22

Malaysia

Simeon had been very patient and professional guiding me step by step in going thr all the setting. Very good customer experience.

follotrend

2020-04-22

Canada

Great customer service !! quick to reply and provides all the information needed to proceed. couldnt have asked for better!

The Vanity Bar Store

2020-04-22

Canada

Awesome App & support team. Quick responses to any questions :) Highly recommend this app to drive more sales for your store!

Grim Prestige

2020-04-19

United States

I liked this app because it was very easy to use. It’s definitely good for recovering lost carts and other marketing.

Legend7sports

2020-04-19

United States

we used the app for 6 months when suddenly we could not add funds in our account,customer service provide us some info which requires a bachelor to do it and they never respond back to us.. Of course they charged our account for a whole month without a refund

Harrow and Green USA

2020-04-18

United States

Difficult to judge the App as I installed it, sent a test SMS to my personal cell 12 hours ago and have still not received it despite the app telling me it was sent, Went through all the processes and then started to ask them questions - hours upon hours with no reply. Still waiting (5 hours ago their persistent sales focused chat bot told me the normal wait is 5 minutes...) Also - the free credit doesn't work and that's one of the things I asked about.

Galaxy Sparkle

2020-04-16

Canada

I had some issues with setting it up. But they helped me fix everything. Cstomer service from Simeon was amazing!

AirWaterIce.com

2020-04-15

United States

CLASS ACTION LAWSUIT FORMING AGAINST THIS APP!!! DO NOT INSTALL WARNING!!!!! THIS APP SENT SPAM MESSAGES TO ALL OF MY CUSTOMERS... I spoke with the developer and all he offered us was not not charge us for the spam messages sent. YOU WILL LOSE CUSTOMERS, very unprofessional... DO NOT INSTALL.. DO NOT DO IT... IM FORMING A LAWSUIT IF THIS HAS HAPPENED TO YOU PLEASE CONTACT CSDONNELLY@GMAIL.COM

NuvèLuxx Raw

2020-04-12

United States

I would have given more stars but it seems that customer service doesn’t reply back. I surly understand the epidemic that’s going on but it wasn’t a problem with communication until after I was told about me receiving my refund from a miscalculated charge. I’ll say it’s been more than a week since our last communication where I was told about a refund only to not hear from them again. With the attempt to email them twice since then. I would have love to just kept this situation through email but this seems the only way to actually get someone to respond.

Beyrey Beauty

2020-03-30

France

Very good app for text marketing. I love it. I hope that the quality of the global app will be more user friendly for managing.