Reviews for Yotpo Email Marketing & SMS

I had some problems getting this app going. But the patient customer services helped me right through it. I was helped by Genebie and she did a great job! Thanks again!

Helpful and very generous support! I had trouble with some of the steps in the GDPR compliance and i texted support at 3 AM Bucharest time, they replied in about 2-5 minutes. Excellent to be fair.

This is one of the best Shopify apps for your business. And the support team is amazing, Definitely recommended!

Perfect apps and support, I recommend ! ____________________________________________________________

One of the best apps so far for my small business. Since I started the support and app worked really well for my shop!

Love the app and the Customer service!. Well Done Folks! ...i´ll comeback with the entire experience and results.

I'm new to ecommerce and needed help setting up SMSBUMP and the online live service was just awesome. Thanks again

I did not work yet with the app but I want to give a 5 stars review to ANGELICA ANN who gave me a nice service and has helped me.

Great App. I like it so far. I am still learning how to use it but I hope that it will be able to bring me a lot of sales.

I really like this app for its usage and also that it has an awesome team that helps you all the time. Best support team ever.

ROI and service support are amazing. Perfect App! You can count on them for anything, they are very helpful. But without a doubt the best of all is the results they offer and the many options for customisation and adjustments for your business.

It's one of the superb marketing channels ever seen. Those who have not tried it out, request you to try this out.

Installed this app, went to add funds, and found out I needed to be validated first. Seems I needed to add some text to my footer and Privacy policy in order to be in SMS/MMS compliance. Long story short, PL checked my account and I was approved to add funds in less than 60 seconds! Instructions to add the necessary text were dead-on and made it too easy...lol

I love this app! it reaches customers instantly when I want to promote something from my store. The best part is it cost me only cents to do so... I totally would recommend adding this app to your store.

Super good app, perfect for its use and super kind support!!! We always find it handy how the app works fluently with Shopify and generates sales with low CPA.

This app is awesome. Customer support a1 as well. it helps me alot with marketing and i wouldnt use anything else

Just started using it now and the customer service is great. They helped every step of the way. Great

I am new to this app but so far so good and pretty easy. I like how I can add gifs to my messages. So far so far good.

I have received a link as a guidance for filling congratulations texts. But I have done it yet and my account was approved in a few minutes. Thanks

Please be warned, if you make any type of change to your texts, it will erase your progress and you will start over. If you add a picture, it will erase your progress and you will start over. When you try to send a text and if more funds are needed, you will add them but the system will erase your progress and you will start over. You will constantly be copying and pasting into word or google docs so you can save your progress. This becomes very problematic when you paste in auto generated url's that then go nowhere when your recipient clicks on it. Service is very slow. Wanted to like it, but looking for other solution

very helpful and quick to respond team They helped me right away to solve my problem, recommended app

great customer service! was able to help me solve and was patient with e. everything went smoothly and even gave me examples to make sure everything's good.

Excellent customer service. I haven't used the app yet, but I know if I need any help I'm sure that their customer service will be able to help me out.

I must say it was a great experience. I experienced super fast customer service. I would definitely recommend this service.

Angelica provided excellent customer service and helping me onboard a few features within SMSBump! Thank you!