Reviews for Yotpo Email Marketing & SMS

Really bad app, they keep pausing my flows and automation even after saying I have completed all steps in order to verify the account. I will be perusing legal action for damages as they promised the campaigns would be live 24/7 but they proceed to pause them randomly. One of the worse companies I have ever seen. For sure missed out in nearly 10k net profit due to this app being faulty. I would stay very very well clear of this app. Try kylavio etc. I will be warning all my clients and other people I know using SMS bump to get away from them.

Helped us out setting up an checkout flow, thanks! Would get a 5-star review if it had more custom language options.

The support rep that I was speaking to (Iven E) was really helpful and knowledgeable. This is what makes the app great.

Il supporto è stato veloce ed efficiente. Il mio problema è stato risolto subito e con la massima chiarezza

The app and the support are amazing... I had many doubts and many questions and the support not only solved them for me but also configured the settings for me that I did not know how to do

I use this app to help increase abandon carts and automation flows with sms, works great and easy to set up. customer support is quick and good.

Very fast and friendly support staff always there to help with any questions I have. love the app. Would definitely recommend!

Had great assistance from customer service trying to set up a pop-up and linking it to the flow I had already created.

Great service! Appreciate it. I really recommend this app to others. SMS marketing is a great way to go in the e-commerce.

I love this app the most out of all the ones I have tried. Anytime I have a problem I jump on the chat and they walk me through everything I need help with.

Great support Keano M, was able to help me with all the inquiries I had with my billings. Awesome app with great fast support.

very good customer support, the app is very good .The best way to go for SMS marketing. i recommend.

very good customer support from Lord R. Look forward to working with smsbump for our sms marketing.

I have just started using the app, so I can't yet speak for all features. However, the flow builder for SMS/email automation (including pre-built options) has been fantastic to use. Support for the app is also A+ (thanks Lazar L!). From what I can see it looks to be a full-featured application from popups to email to SMS marketing automation and more. One thing to note, SMS pricing is quoted for the US - it is 10x more expensive in my country (Australia - USD$0.08 per SMS), so be aware of this when considering the cost/benefit proposition of the product!

Great experience so far! And PL in the chat was able to fix an issue I had with a button within literally seconds. Very impressed and grateful:)!

goed en snel geholpen door de klantenservice. Leuk contact ook vanuit Iven E ondanks dat het via de een chat is.

Best SMS Marketing on the platform. The team is really fast for replying any issue. Thanks you Guys.

GutterBrush

2022-08-11

United States

Awesome app to improve engagement with website visitors and build email / text lists for future follow up. Customer service and support are great too!

I used this app for my shopify page and ran into some technical issues. Support was fast and helpful.

Mise en place rapide, vérification rapide également, probablement la meilleure application de SMS Marketing.

Great customer support, service and the app is just fantastic in every way. Definitely the way to go for SMS marketing!

Great customer service and easy to install. This service makes light work of using SMS to interact with customers - Lazar is a legend

I really like using this app for my business I enjoy working with it very helpful and useful for social marketing :)

Un Support Client très efficace, conviviale et à l'écoute. Ils ne nous presse pas. Vraiment rien de négatif. 10/10

Fantastique , des fêtes ... des messages , des rappelles ce que vous voulez plus de $$$ Donc prenez cette app elle est super!