Reviews for Yotpo Email Marketing & SMS

Fhoel C, my SMSBump Support Representative was very patient and helpful with resolving my issues. Thank you.

Woodylands

2022-07-29

Australia

Great App. Easy to use and very effective. It's definitely helping me increasing conversion. Also their support team is the best! Highly recommended!

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I used the app and increased the traffic & revenue with SMS service. I must say it's easy & more effective than email

SMSBump support was excellent. They responded to my issue very quickly and Lazar from SMSBump got it sorted quickly too! Thank you for your support.

Fast response, knowledgeable support. Was nice and helpful, trustworthy and I recommend their services;)

SMS Bump has been fantastic really helpful and has been amazing whenever amazing whenever i have contacted them really do apperciate their help

the app really helps us a lot. It is very easy to send a SMS and email champaigns, and it does works. the customer service help me a lot when I have problems.

Very helpful agent, they really take their time to review your profile and see what is needed for your business.

great quality support thank you so much. it works much better than the others with good features fro customization

They have helped me and have been very fast! 5/5! I would recommend it to anyone that would ask for it

The best SMS marketing app that I've used. Great customer support and a very friendly user interface.

Support was great and the app has a lot of great features. Would strongly recommend if you're looking to market.

I used this app to be able to send surveys to customers on my ecommerce store. So far the experience with the agents has been great.

Je suis très très satisfait ! Le support client est de qualité! Rien à dire. Je recommande à 100% oui!

Very helpful! I was having trouble and got helped as soon as possible. This is a great way to increase conversion.

I used this app for all my marketing and it does wonders. And any time i have any problems questions the customer service always handle all my issues promptly. Tonight Fhoel C was amazing and fixed my small issue in minutes

Great customer service, helped in an instant and rectified my problem. Very rare to receive such quick service on the weekend.

The application can be quite buggy/complicated sometimes when setting it up but their customer has always been super helpful and will fix your issue within minutes, would recommend for any store

Customer service was very helpful! I did have some text messages that failed to send for unknown reasons. Would like a feature to automatically send or manually resend text messages that fail instead of having to create a campaign to resend them. A more in-depth reason for a failure of sent messages would also be nice.

I spent many hours trying to fix an issue and ended up contacting their support team. it was smooth and fast

The customer service here is amazing and very courteous. They answer your questions right away and even work on the weekends! SMS bumping is also very effective in getting SMS subscribers and converting sales.

Just finished setting up a few automations using SMSBump. The app is easy to use and customer service was phenomenal! I received a reply very quick to a question I had and Iven walked me through the process with accompanying screenshots. Received a follow up email from Iven with additional tips and links to get the most out of the app and have since applied them. The step-by-step guides and videos are very easy to understand and apply. Very happy with everything so far.

Fhoel C. was very helpful, gave me instructions very clearly and well explained step by step on the problem i was facing, thank you again!

This app is amazing and a must have for any ecommerce business owner. They also have incredible support!