Reviews for Yotpo Email Marketing & SMS

Huge thanks to PL for the support!

Joann C was very fast and efficient, and most importantly, resolved my concern.

Regie is fantastic customer support.

Great app, thanks Rock N for the help.

Regie was prompt and courteous.

Good Support, this app is a must-have and their support is very friendly and assistive ! Thank you regie :)

John D was very helpful!

Quick, Helpful customer service! Quin was able to help me in the right direction as far as getting my TFN verified. Excited to be approved and finish setting up my sms campaigns!

Regie is such a great agent! Helped me with everything! W Regie!

elle est abordable efficace rapide avec et c'est la première fois que je vois ca un vrai service client Joann C a été super gentil.

Melvin F is the goat

Love the live chat option. Customer service is great and the way that it shows wait time for the chat is nice. Rock assisted me and did a wonderful job.

Card Abandoner Reminders are not working with - non-subscribed abandoners! Be aware! This guys don't know the difference between cart abandoning reminder and marketing email.... If you use their service you risk to loose a lot of revenue!

Innovato Design

2024-05-30

Bulgaria

BE CAREFUL - Abandoned Cart Reminders are not working if the abandoning customer is not a subscriber which is ABSURD! This is not a marketing email, it's a reminder! I tried to explain that to their support and ask them fix the automation flow for cart abandoning emails, but they still did nothing! Even Shopify Email app is allowing abandoned cart reminders to be send to non-subscribed abandoners, but not Yotpo. They think they know better.... It's like non-sending email confirmation with tracking because customer didn't click "subscribe to email marketing". :D Tried to explain that, no luck.

This app is wonderful especially for a free App! It greatly improves the standard functionality of the default Shopify mail once you get the hang of it its pretty easy.

One of the fastest, most pleasant and best service. Thank you very much Miss Quin for such a precise job. This madam has a big heart and from her communication a person begins to feel significant and respected, not to mention the quick service provided to verify my account. In short, save and encourage such wonderful employees

Hey, I am so grateful for "PL" she was a great help today.

Melvin was of great help

Melvin was awesome!

Easy set up & great customer service. Thank you Regie for your patience and kind assistance through the process of setting up.

Regie

Thanks PL for the help and getting my site back up and running to send messages and connecting with my subscribers!

I had a fantastic experience with the support team. They were incredibly quick, fast, friendly, and helpful, which made a huge difference for me. I was particularly impressed by John D, who not only was thoughtful but also demonstrated a wealth of experience in providing assistance.

Its a good app, I have heard lots of great things about it and i tried it out for myself and they delivered, customer support was really good too "John D" was very friendly and quick

John b was great!