Reviews for Yotpo Email Marketing & SMS

Great app, I have been using for 3+ years with multiple stores. Every customer support are very helpful and nice. Today I have Lord helping me and its also awesome as they always. Highly recommend.

Always a pleasure to contact them by chat. Very reactive, frendly and efficient. I've been in contact with "Lord" very nicely ! :)

It was bit confusing to operate features of the app. But surely this app is helpful with lots of features. And I specially thanks to customer support ( Marnie ) for solving out my dumb queries and for supporting further steps. Thanks for amazing app

customer service agent PL was very friendly and helpful with no time, appreciate it. he solves my issue pretty quickly, amazing.

Marnie helped fixed a couple issues I was having and it was very much appreciated! Give Marnie a raise!!!

Great app for sms and also the staff is really polite. Personally Joann C, staff member helped me a lot!!!

5 star! very responsive and helpful when needed! Lord went above and beyond when it came to assisting me.

Gen was very helpful and patient i really appreciated that :) I love that shopify helps every step of the way

Really great app to use, I was helped by Marnie and they were very quick to come help me with my issues.

Its a great app, that can skyrocket the revenue, also a great support team, PL helped me with all the little details so everything is ready to scale

do you want a powerful impact on your revenue? you shall install SMSbump on your store. Easy to install and the staff is amazing

Perfect app for both email and SMS marketing. The support is very helpful, Joann C quickly responded to my questions and resolved everything. Thank you

Great app. Wish the customization process was a tab bit easier to

this is a great app for email and sms automation, highly recommend using this for any of your own websites

L'équipe est juste incroyable, rapidité et efficacité sont les maitres mots. Toujours là à l'écoute pour le bon fonctionnement des affaires.

What I was looking for. Customer service is everything and it was what I needed for my ability to get something done.

very easy to set up and the chat support is very helpful and you will get a fast reply. The sms marketing will help you get your customers back.

SMSBUMP is awesome. It can be a little confusing at first, but their customer support is there right away if you need help. Once you get used to it, it's easy. I'm definitely going to continue using their services.

PL (my customer support person) was very helpful. They helped me get my account back up and running and even gave me some helpful tips on how to grow my subscriber list.

I needed some assistance with my SMS and Lord assisted me but when he did he noticed another issue with my SMS so he informed me about it and we are getting the task took care of. If he hadn't noticed the issue I would've still had failed troubles. Thanks Lord

Amazing CS from Iven! I am not to technological and every option/ link was shared so I can get my account set up. I even scheduled an appointment for tomorrow. Quick and great customer service from Iven. Thank you SMS Bump-Yotpo!

great services and a very useful platform. I also think this would help many other companies as it makes it way easier

Great app to add to your shopify store. It's really simple and easy to use. Also their customer service is prompt and always ready to help even near holidays.

Keano was great in helping me with my pop-up issue! Turns out all I had to do was zoom out a little to see my email field as I'm on a laptop. Quick and easy chat. Yay!

SMSBump is a Joke. Attentive Mobile and PostScript are lightyears ahead of this app. When it first became popular in 2018/19 it made sense to use but if you're a serious business owner who wants to grow the business for the long haul with a state-of-the-art SMS partner - go for the other two. The way they collect subscribers is so clean, their split testing features make sure you are sending out optimized campaigns, and their support is on another level - specifically the Attentive White Glove team. SMSBump did not work on day 1 because apparently the account was blocked from sending messages to USA phone numbers lol, so without exaggerating, the app is literally USELESS and a waste of time + revenue. Im standing by to see if their team is actually going to do something or if I'm just going to be given the runaround