Reviews for Yotpo Email Marketing & SMS

Thanks to Marnie for being available and and speed for very clear and simple answers

I have been thrilled with this app and their 24/7 professional support, especially Lord. I have been referred to it by an influencer and surprisingly It's up to my expectation and functioning like described. I believe I found all things I am looking for in an Email & SMS Marketing app while maintaining a good pricing strategy. It's never been easier to create my flows and campaigns with it. Keep up the good work!

Il supporto è ottimo. Il signor Lord è stato molto preciso e tempestivo nell'indicarmi come usare la piattaforma al meglio .

Just set everything up and Marnie was awesome! Super quick and responsive, she got me validated right away so I can get started.

very good service by my the agent that helped me validate my account Marnie E.... very fast to the point and helpfull

Great customer service. I had a chat with Lord regarding my account and he helped me very well.......

This app has tons of features! Easy to use, and quite literally a time saver. Whenever I need support, they reply in seconds and help me out in the best way possible. For example, just now Gen has resolved some issues of mine in a matter of seconds :)

was having an issue with my texts not sending out and reached out to the support team and Marnie was very helpful! She is helping resolve my issue in a timely manner.

Thank you Quin for assisting me quickly and meeting my needs Thank you again. excellent service.

Marnie took seconds to find the solution to my problem. I had been trying for an hour to update the floating button on my site. She was super friendly and fast. Thanks so much Marnie!

Marnie was excellent and assisting me with my issue, quick, easy and friendly. we need more Marnies in this world

Marnie was lovely, excellent service 10/10 would recommend. looking forward to working with you all again

I've had a great experience working with Iven on my SMS marketing campaign. He was extremely helpful and knowledgeable about the best strategies to use for my business. His attention to detail and dedication to delivering results was evident in the success of the campaign.

fast and easy. They provide you with the steps on writing and video. So no mistakes are possible. Thank you

J'ai eu quelques problèmes de configuration mais avec l'aide de Quin nous avons réglé ça en peu de temps! Très bon application à tester avec Klaviyo maintenant!

Thanks for Gen's help, she is doing good customer service, but the app was implented yotpo review system, which is annoying.

It's only been about 2 weeks and I am still learning all of the Yotpo settings and options. I had issues with the first support agent as I got a complete brush off with no follow-up, but I kept going. As well as their website's pricing page advertising "bundles" but apparently that does not mean discounted bundles, which is a bit misleading, especially since they require you to contact them regarding bundles, which I filled the contact form twice and never heard a response until I reached out. 5 stars because there was one setting I couldn't figure out if it was possible, so I reached out again and Lord literally saved the day by showing me a single button that completely activated what I needed! Update: PL also was a great help with a later concern I had! Good customer service so far!

Indispensabile per sms and email marketing, assistenza rapida ed esaustiva. Spiegazioni rapide anche per i neofiti PL

Joann C was very helpful and patient while I added the necessary things to my terms on Spotify. Very helpful and patient

great service. and they contact you back straight away on the chat box. only needed to wait about 30 seconds for a reply which was great.

Great app. I had this app on my multiple shopify. Every support are awesome. I had Marnie helped me this time. Will keep using it.

The app is user friendly and the customer support is above board! Lord was great to work with. Lord was very friendly and knowledgable.

Some teething problems with setup, but assisted by Joann C from support - prompt and friendly support.

Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.

It was bit confusing to operate features of the app. But surely this app is helpful with lots of features. And I specially thanks to customer support ( Marnie ) for solving out my dumb queries and for supporting further steps. Thanks for amazing app