Reviews for Yotpo Email Marketing & SMS

PL was very helpful

The contacts is really really patient. She helps a lot!!!! By the way, Joann is so awesome!!

App is user friendly, and the customer service is great their agents are very patient and to the point, especially Marnie!

I love this app! Utilizing the SMS messaging has been a fantastic marketing tool for my retail shop. I appreciate that you can attach pictures and include your shop link. Customer service was helpful and quick to respond (thank you, Marnie E). I highly recommend this app to other Shopify users for their marketing needs!

Chatting with Marnie was great as she replied very quickly and was incredibly nice. Got my account verified fast! Can't wait to start using Yotpo's services with my business.

This app is poor! They fail to provide valid IPv4 addresses needed for domain validation to send emails. Additionally, their chat support is merely an unhelpful bot that repeatedly says it doesn't understand the question.

I chatted with John D to help me get set up and he was very polite and efficient.

PL was great, kind, and quick. She helped me quickly and gave me simple directions to resolve the issue. I wish all customer service was like this!

Thanks Marnie. Easy to use as well as fast replies and services

Had big difficulties. Great support. Especially from Rock. Amazing service

The support very helpful, thanks Regie !

Easy to set up! John D was amazing and thorough! Thank you!

Quin knows her stuff! She's extremely familiar with the features and products this application has to offer. I had previously contacted support for the same issue to no avail, however Quin was able to identify the feature I was searching for in less than 5 minutes. Great job!

Regie C, mate thanks for the support i appreciate it it was pretty helpful give this guy a raise he deserves it i was very well served

Quin was amazing! fast and easy communication.

Quin was very helpful and efficient!

Regie was very helpfull with veryfying my account to send sms. Very nice app and step by step explained.

Rock was incredible !!

Regie was so patience with me, thank so much

Customer service is perfect

Yotpo is all you need for email and SMS marketing. They have everything, plus their support is very quick and always helps when needed. "Reggie" in support is the best!

BE AWARE this company they charge me 199$/m. more than a ONE year while i was on a FREE PLAN. I escalated several times this problem but since now NEVER get answer and REFUND! WATCH OUT, this is PURE SCAM will notify Shopify relevant team !

So far so good! Love how quick they respond, even after hours.. John D was especially helpful, resolved an issue faster than expected. Thank you!

melvin helped me out alot easy and straight to the point.

Good customer service. Rock is a G!