Reviews for Yotpo Email Marketing & SMS

The customer support is very helpful, and Marnie E was especially helpful due to how fast she verified me.

Joann C was super helpful getting my pop up setup! quick to respond to my questions and was able to solve all my issues

Don from SMSBump has redefined the standard for exceptional customer service. His meticulous attention to detail, astute problem-solving, and unparalleled communication skills are remarkable. Right from troubleshooting to tailoring custom solutions for our Shopify store, his efficiency was striking. His understanding of both the SMSBump app and the broader e-commerce landscape is extraordinary. But what set Don apart was his warmth and patience - he treated us less like a case number and more like a valued partner. With Don at the helm of customer service, SMSBump isn't just an app; it's an invaluable asset. If there were an option for more than five stars, Don would undoubtedly deserve them all.

I had a pleasant experience. very helpful and quick. very easy to work with. can defiantly recommend.

service was quick, friendly and helpful! Joann was the support team member that provided the prompt and helpful service! :)

I'm a shopify novice, new to SMS marketing, and Joann C has provided excellent customer service thus far! Looking forward to seeing how this app can help our business provide important updates to our customers. Thank you, Joann!

Customer support is fast and easy to work with. They Guided me threw the whole process to validate my account for SMS Marketing. Thank you!

I'm a newbie to SMSbump. The customer service is what I appreciated the most. Thank you Quin for your great instant responses.

It is a very useful app, and the support team is awesome, I talked with Jeff, and he answered in a minute, and he was giving me instructions that help me through, he was super nice. We need more men like Jeff.

Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10

Marnie was great in setting up my account! I hope my customers gain value from this service just as much as I do.

great experience with "Quin and she help a lot and easily solved my problem .thanx to all team and quin

PL was so helpful to me. I was struggling with marketing popup and she walked me through everything and even made changes for me to make it easier! Thanks, PL!

Princess L was amazing

Easy to navigate and friendly customer service. Made the process really easy as a first time business

Quin was very helpful and did everything in good time. Quick and easy and had excellent customer service skills!

First off, fantastic app! Second off, customer service is absolutely fantastic as well. Quin helped me out with my request and I was all good to go before I could even blink. Highly recommend!

Very prompt and great communication. Highly recommended. I would encourage others to use this application.

Great customer service, Joann C was very helpful! They helped me with my questions on where to update information needed to be verified.

@John helped me with validating my account. very helpful and friendly. also worked very hard and fast

Customer service is beyond supportive and patience. John was extremely helpful and provided guidance that we needed. We were a bit intimidated with the app at first but John provided a step by step process for us to follow in order to accomplish our goals. We are grateful at this point and excited to use the app. Thank you again Bella

Fast & efficient support ! Rep quick & knowledgeable in efforts to resolve my request Thanks Joann !

Joann C was awesome!! She was very helpful in assisting me in the completion of my setup with the Shopify app SMSBump for my business.

The response was immediate and took a couple of minutes to complete my enquiry. John was very prompt. Excellent service.

Great app! Even better customer service. My customers love it too! Great app! Even better customer service. My customers love it too!