Reviews for Yotpo Email Marketing & SMS

customer support during setup was very friendly and helpful special thanks to Aljohn for timely help and support

Marnie's assistance was excellent, polite and prompt, I recommend the service. I am happy with the service I received!

great customer service, helped me step by step. I really appreciate this good service. very friendly

Super friendly, respectful most important didn't made me feel like I didn't knew what I was doing, which I wasn't but he made me feel comfortable Thank you so much.

assistenza super veloce ed efficace! Avevo bisogno di risolvere un problema e la velocità con cui mi hanno risposto ed aiutato è sorprendente.

I had an exceptional experience with SMSBump's customer service! The agent I interacted with was truly remarkable. They went above and beyond to address my queries, patiently explaining every detail. Their expertise and friendly demeanor made me feel valued as a customer. I am genuinely impressed with the level of support provided. Thanks to their guidance, I now feel more confident in utilizing SMSBump's services effectively for my business. I highly recommend SMSBump to anyone looking for top-notch SMS Marketing & Email solutions backed by outstanding customer service. Kudos to the agent and the entire team for their dedication to customer success!

Ho convalidato il mio account di SMSBump tramite il loro supporto. In pochissimi minuti, Jeffrey mi ha guidato nella convalida. Non potevo chiedere di meglio.

Perfect support from Djan , thank you for your help and the app is great for e-commerce. I prefer for every trader

PErfect chat with Marine

Seamless integration and 24/7 support! It's 11:40 PM here in Las Vegas, NV and I am receiving live chat support from Djan to get my account verified. In the meantime, I am writing this review to show appreciation for both Yotpo and their wonderful customer service!

Quin was very helpful. Thank you very much for your time and effort!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Im new to this, & hoping to receive good outcome. Quin Did an amazing job with helping me get set up & verified.

Very friendly and helpful. They respond immediately, and quickly solve my concern. Thanks so much for your help.

Extremely easy and efficient service, I was dealing with Joann C and was super quick and very responsive, top service.

Quin was awesome agent! I'm absolutely happy with SMSBump and his help! I hope that SMSBump gonna help with my bussines.

i LOVE SMS BUMP. The support team is very fast and amazing! Definitely recommend using if you are starting off. Shoutout to Jeff for his great service :)

This app is a game changer it makes SMS marketing so much easier. On top of that the customer service is amazing and effective special shoutout to Quin for being fast and effective with helping me!!

Great app! Better than other apps I used before! And the customer service is also very good! Rosen was very nice to help me solve the problem.

I really enjoy the interaction with P.L. in setting up and activating my account. She was professional and knowledgeable. Her response wait time was minimal. Thank you PL.!

Joann C was extremely helpful, quick, and knowledgeable! She stayed on the chat with me until all of my issues were resolved!

Super génial ! L'application est facile à utiliser et on peut facilement contacter un agent via l'onglet de messagerie. Je pensais que c'était un robot au début mais Marnie m'a aidé et a été très compréhensive. Elle a pris son temps pour m'aider. Merci !

set up has been easy & so far the app seems simple to use. I love that this app has so many different features to help my shop grow

So quick and easy! Super friendly! Thank you so much!

service was quick, friendly and helpful! Joann was the support team member that provided the prompt and helpful service! :)

Don from SMSBump has redefined the standard for exceptional customer service. His meticulous attention to detail, astute problem-solving, and unparalleled communication skills are remarkable. Right from troubleshooting to tailoring custom solutions for our Shopify store, his efficiency was striking. His understanding of both the SMSBump app and the broader e-commerce landscape is extraordinary. But what set Don apart was his warmth and patience - he treated us less like a case number and more like a valued partner. With Don at the helm of customer service, SMSBump isn't just an app; it's an invaluable asset. If there were an option for more than five stars, Don would undoubtedly deserve them all.