Reviews for Yotpo Email Marketing & SMS

Super, Elijah est d'une grande aide et réponds à toutes les questions avec précisions. un grand merci à lui.

Djan was extremely helpful in assisting with my setup and implementation to fix a problem I was having! Great support.

john d fixed my issue it could have been a little quicker but never the less he helped

Don B. Was amazing on helping me with verifying my Domain. I have contacted support before and got nowhere but today Don helped me so much. Thank you!!

great services

I would not recommend this app to anyone. I switched over months ago to use their new email marketing software. After 3 months of using it, they were never able to fully import my email list. I went back and forth and eventually never received any help from their "tech team." I also had a problem where my links in my normal-sized links (which led to my website) in my emails would turn into massive page-long links that would direct people to an error page. No one at yotpo could figure out how to fix it. Then I started having problems with the DNS records not connecting to their platform. So I literally could not send emails for a week, with no help on the problem. Their support is helpful for really small things, but they frequently forward your problems to their "tech team" which is actually a black hole, and no one ever responds. I think their SMS is probably fine, but whatever you do, do not switch over and use email no matter how great they make it sound.

I had a very friendly, kind support staff. His name was Don. He clarified all my questions in an efficient manner. Thanks for the great app and support!

Extremely useful app that I use daily for SMS & and Email campaigns. The support is always available when I need them. My interactions with Joaan C and others from support is always immediate and helpful.

Elijah Patiently understood the problem. greatly and briefly helped in giving end to end support.

great marnie really resolved my issues quickly

I'm new to the app and customer service has been helpful in quickly sorting some questions and logistics for me.

Regie was really helpful and really appreciate the service.

Marnie was really patient and awesome!!!!

I Was Attended to Real fast, I love how quick and swift it was thanks to PL, i'll definitely recommended this app to people.

I'm still getting used to it but so far so good - it's intuitive and the support team is very helpful, especially Marnie. I'm glad cost-effective email marketing solutions like this exist for small business owners. I look forward to upgrading to a paid plan sooner than later as my business grows.

John was very friendly, fast response. Hopefully they can fix my issues. I like the email software so far it seems pretty simple to use.

Good Apps, the page may a bit slow and not smooth sometimes, but overall it's good. The agents are available right away, it's handy.

They are all kind and helpful especially @AJ who helped me a lot when I had a problem with my emails were mixed up.

Don was extremely helpful with my concern’s, the service i received was absolutely amazing. I really appreciate the help I received

princess s was awesome! fast and friendly and the app is very useful and helpes us reach our goal easily

Great app, intuitive and the best to do sms marketing, support always ready to help you and I give my compliments to the operator Elijah for the assistance received!

The customer care is amazing and so is the app interface their representative Don was particularly helpful

Marnie was very quick and helpful with helping me validate my account. She was clear and concise but still gave enough information for me to understand.

Many thanks to SMSBump support Joann, validation process was very quick and simple, great customer services

I am delighted to share my outstanding experience with Don B.'s exceptional customer service. From the outset, Don's warm and attentive approach immediately put me at ease. His profound knowledge and genuine passion for helping customers were evident as he expertly addressed my inquiries, offering valuable insights that guided my decisions. Don's professionalism shone through in his proactive communication and attention to detail, ensuring a seamless process. His dedication to ensuring a positive experience makes him a standout in customer service. I highly recommend Don B. to anyone seeking exemplary assistance. In essence, Don B. provided unparalleled customer service characterized by his friendly demeanor, expert knowledge, and proactive communication. His commitment to understanding and addressing my needs made the entire interaction a pleasure. Don's professionalism and dedication set a high standard for exceptional customer service, making him a top recommendation for anyone in search of excellent assistance.