Reviews for Yotpo Email Marketing & SMS

Dead app. Doesn't open in chrome. Their support is pathetic... frustrating experience

I only started using SMSBump today, and I found it fairly easy to work through especially with the help and guidance offered. When I got a little stuck, Alex gave me excellent support which I greatly appreciated and helped me move forward with my work. Would highly recommend this to anyone, and again thank you Alex for helping me today :)

Great assistance, Alex is really friendly, thank you for that

John D from support is a dude!

consiglio questa app. il supporto davvero veloce, mi ha aiutato molto . grazie John D!

Le support est efficace et très gentil en plus d'être clair

John was great he made it simple and easy to update! Thank you John we need more like you.

don tesekkur ederım

Applicazione facile da utilizzare e servizio clienti rapido e gentile, sono stato seguito da Don che ha reso il tutto a prova di bambino, grazie davvero

Have used SMS bump in the past! but just started a new store so haven't used in a while and Alex served me on live chat, he was amazing and helped me out so much. The guy deserves a raise! super helpful and polite

good

I am having issues with the app not displaying any analytics for the day as well as many other problems, but the customer service is great. Regie C and Elijah C were both super helpful and helped me resolve almost all of the issues. Will definitely be 5 stars if the other kinks can get worked out by the higher-ups.

Great App, really helpful customer service especial Djan. Help me will all the questions and problems i had

I had an exceptional experience with the customer service representative Marnie via chat support. She was incredibly patient and provided clear instructions throughout our interaction. Her assistance was instrumental in resolving my issue, and her professionalism made the entire process smooth and efficient. Overall, a great experience, and a true asset to your customer support team. Thank you!

Marnie was very helpful validating my account

Very polite and friendly.

John D was very helpful to me

Very helpful Thank you for fixing my issue

I can confidently say that because of support personnel like John D, I will continue to be a loyal customer of your product. Keep up the excellent work

Joann C was very friendly and helpful.

Thanks to Djan for helping me get set up!! He worked very fast to get me verified and running. Great work!

I was in contact with a support agent named "PL" they helped me very much in reactivating my account due to a random suspension.

This is the greatest SMS/Email marketing app. Best price, easy to use, and the best customer service! AJ has helped me a lot!

Hi there! I just wanted to drop a quick note to express my satisfaction with the SMS Bump support team. I recently had the pleasure of interacting with Alex, and I must say, I was thoroughly impressed. Alex was incredibly knowledgeable, patient, and went above and beyond to help me with my queries. The level of customer service provided by SMS Bump, thanks to team members like Alex, is truly exceptional. Keep up the fantastic work!

Joann C was very helpful!