Reviews for Yotpo Email Marketing & SMS

So far, the best marketing app you can get from Shopify APP store. Extremely powerful! The customer service, especially Keano and Alex are fast and always willing to help :) 5/5

Don was a lamb and helped me solve my requests in a timely manner. app works well and is easy to navigate.

John B was awesome! I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time.

Regie C, he is excellent with customer service, he helped me very quickly and explained everything very clearly and he verified my account in 1 minute, I recommend him.

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Be careful of this app, support is horrible too. When asking for a detailed list of the spending, they will just ignore you or ask for more of your information which have nothing to do with the problem you have. App didn't even work properly, customer couldn't use it and then had double the work.

Great support. Fast and knowledgeable help from Princess PL. I greatly appreciate this experience .

Quin was such a great help. Questions answered quickly and with accuracy. Thank you Quin, you were awesome.

I am delighted to share my outstanding experience with Don B.'s exceptional customer service. From the outset, Don's warm and attentive approach immediately put me at ease. His profound knowledge and genuine passion for helping customers were evident as he expertly addressed my inquiries, offering valuable insights that guided my decisions. Don's professionalism shone through in his proactive communication and attention to detail, ensuring a seamless process. His dedication to ensuring a positive experience makes him a standout in customer service. I highly recommend Don B. to anyone seeking exemplary assistance. In essence, Don B. provided unparalleled customer service characterized by his friendly demeanor, expert knowledge, and proactive communication. His commitment to understanding and addressing my needs made the entire interaction a pleasure. Don's professionalism and dedication set a high standard for exceptional customer service, making him a top recommendation for anyone in search of excellent assistance.

John was great and didn't leave until my needs were met. Im happy with the sercvice and I'm excited to try out the app in my store. Thanks John for all your help

JLUXLABEL

2023-08-29

United States

I had an exceptional experience with John today. His assistance went above and beyond my expectations. Not only did he skillfully resolve a complex issue, but he also took the time to thoroughly analyze it before following up with a detailed response via email. His professionalism and dedication to providing top-notch support truly impressed me. I highly recommend John for his expertise and outstanding customer service. Thank you, John, for going the extra mile to ensure my satisfaction.

quick and professional, very friendly and helpful with my query. The process was really easy for me.

Quin was very helpful in getting started and looking forward to see how it helps my business to add an extra level of service to my customers

Joann was great. Im glad she helped me to resolve my issue even though i was a tad bit slow. thanks girl

She was amazing as I am a new business owner. She answered all my questions and I was able to understand the instructions.

Great app, works perfect! Definitely a must have for any shopify store. Customer service is very helpful and quick.

Djan was great help in assisting me with the issues I was having today. I am currently being looked after

Djan did an absolutely outstanding job, providing invaluable assistance with everything. I am truly grateful for their help. Thank you!

I chatted with Marnie over the live chat function. The response time was super fast and Marnie was very helpful and to the point. Got what i needed quickly and easily.

Djan help me to validate my account in a timely manner. I appreciate all his support. I am very grateful.

Djan was very helpful. All of my questions were answered very quickly and it was very easy to get instant help when I needed it.

Keano helped me with all my questions quickly and efficiently and with great knowledge! Great experience!

Great app and customer support, I needed a few customization and Jeffrey T helped me step by step. I recommend it

Marnie provided great customer service and helped me validate my account so I could use the social opt-in feature of SMS Bump. Fast, great, customer service. Keano also provided fantastic customer service helping me ensure that my texts were launching correctly.

John was superb. New to sms marketing sent great explanations with screenshots and also was very knowledgeable.