Reviews for Weglot ‑ Translate Your Store

Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.

Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!

hard to set up - bad ui! support dont answer to messages Hi, Weglot Support here, I hope you are having a great day. Thanks a lot for taking the time to write a review. It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product. We provide support by email to handle the demands as best we can and with the most information. I can notice that we've answered you in less than an hour, and we always doing our best to try to shorten this time. Could you let me know the challenges you're still experiencing so I can help you further work with Weglot? Please contact us at support@weglot.com asking for Chris so we could help you further Keep us posted, Cheers

Le service client Weglot a travaillé à la résolution de l'affichage de notre e-commerce en langues étrangères et du paramétrage des marchés shopify. Il n'ont pas hésité à travailler de concert avec les équipes externes à leur solution, et ont pris le temps de trouver les sources du problème qu'ils ont résolu. Merci beaucoup l'équipe Weglot pour votre travail sérieux

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

Good app especially the team support responsive and very helpful always here to resolve any issues.

Noa de Cajou

2024-10-30

Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue. De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie. Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !

Works and offers great support.

Very good app! And support is very efficient! I recommend it

The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.

Everything excellent!! Thank you very much for your support

Tooo expensive!!! Hi, Weglot Support here. I hope you're doing well. First of all, thank you for taking the time to write a review on Shopify. I perfectly understand that our product seems to fit your translation needs, and it seems that the main issue for you is the Pricing. It means that the Weglot Pro plan seems to fit the most your translation needs as you can see in the pricing documentation below Pricing Documentation We've just sent you an email with the detail of the subscription you need to manage according to your website's number of words. It seems that the Weglot Pro plan seems to fit the most your translation needs. This plan allows you to get pretty cool features such as: Pageviews statistics => Explore the country and the browser language of your visitors. Translate URLs => Translate the slug URLs for a better UX and SEO (to finally reach more potential visitors on your website) Could you answer to the email we sent to you or contact support@weglot.com so we can discuss further about your translation needs? Have a wonderful day, Regards,

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

the app is not working properly, I have paid for Pro license and I am dissapointed with the customer support received Hello, Thank you for taking the time to write a review of Shopify. We are sorry that you went through a difficult experience as you expressed in your review. We always to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together ​Please contact back our team at support@weglot.com so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team

Very good app and great support!

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result. The support is superfast and helpful, which is I think the key element of the success. We will stick to weglot when we localize the next language for sure.

the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*

The app is really good, customer service aswell.

great app and great customer service!

Sophie Stone

2024-09-29

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

super helpful support, app really well!

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

Weglot is an excellent app for adding multilingual support to your Shopify store. The setup is quick, and the automatic translations are generally accurate. I love the ability to edit translations for a more personalized touch. What impressed me most was their helpdesk. The support team is responsive and knowledgeable, making it easy to resolve any issues. Overall, Weglot is a fantastic choice for anyone looking to expand their store's reach with great customer support. Highly recommended!

Academy for Mindful Teaching

2024-09-18

Netherlands

App works perfect and the support is great