Reviews for Veeqo Shipping

A dreadful experience from start to finish. I wanted this app to do something basic (I have four warehouse locations - I'd like to see which orders I can fulfil (are in stock) at a given location - Shopify of course does not provide this basic functionality). I signed up, day 1 I asked the question, my on-boarder didn't know. I then spent the entire day on day 2 trying to get an answer as to whether this was possible. I was passed from email support, to chat, to phone call, referred to the instruction manual repeatedly... still nothing, just a load of time wasting. On day 3, I realised I was never going to get an answer out of these people, so decided not to go with it, but then started getting calls from my warehouses - something called Veeqo had started randomly making changes to their stock levels! We have 3,000 SKUs over 4 locations. After deleting the app and wasting a load of time, we now have to do four complete stock counts to get our stock accurate again... I asked Veeqo if they could run a report that showed the stock adjustments their daft app had taken it upon itself to make for no reason - still waiting, so no help there, and we'll just have to spend weeks of man hours correcting the mess it has made. Wow - really wish I didn't come across this app.

Veeqo has worked for us really well and the support is excellent and it's really easy to use. The on-boarding process was really smooth and customer support as been excellent and very responsive.

We love Veeqo! We operate two Shopify stores (one for US and one for Canada) plus two separate Amazon FBA stores. In December of 2019 we migrated from a much higher priced competitor to Veeqo. Right away I was impressed with the thorough pre-flight process. The Veeqo crew didn't give the impression of a pushy sales team. They truly wanted to make sure that Veeqo would meet all of our needs before we signed on. Vera was not only extremely knowledgeable with the product but understood our needs and how we would be impacted (good and bad) by the switch. After a very smooth implementation, I was shocked that there was not one major issue. No records were lost and syncing was all spot-on! Each week of using Veeqo made me a bigger fan as I discovered the many time time-saving advantages. Lastly, the customer service is extremely helpful, friendly, and prompt. We love Veeqo!

I use this app to manage my stock levels across Shopify, eBay and Etsy as well as managing my shipping. It's been a great help so far and I'd imagine it's going to be even more valuable for me as my business grows!

For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.

Veeqo has been fantastic for our business. The system does everything we could possible need, taking away the stress and making our fulfilment and order processing one of the most streamlined aspects of the business.

Veeqo saves me hours every single day, I'd be lost without it. My whole team uses Veeqo more than any other software, a must for any multi-channel ecommerce business.

Been using Veeqo for a few moths now. The switch from my previous software was almost seamless. After getting used tot he new layout it is really simple to use. The app is great for order picking when not packing in the same place. Also great to look at things on the go and not at the PC. any issues have been dealt with quickly and everyone is really helpful. Would reccommned

Hard Hat Gear

2020-08-24

United States

We have two brick and mortar stores and an online shop. This has really allowed us to properly maintain our inventory across all channels to prevent frustrating backorders. Also, the customer service is second to none. Everyone is very willing to help via email, chat, or to jump on a call. The support has been amazing.

I use this app to help me update stock figures. The dashboard is great at giving you a snapshot of the day. I personally think it could be better at historical reports but overall it has been a very useful app for my business

Feature packed app for multi channel e-commerce stores which has really helped us grow our hair fascinator shop https://fascinatorsdirect.co.uk/

An amazing tool that works fantastically and allows the company to become totally automated in regards to order management. The support team are fantastic and proactive helping with initial setup and queries. Also exciting to hear that they have a lot of future developments coming which all clients will benefit from. This is a must for a multichannel retailer, Tom Jeffrey WaveSpas Limited www.wavespas.com

We've used Veeqo for almost a year now and nothing but positive words to say about it. It's perfect for the stock management / order dispatch aspect of our business and integrates with our Shopify/Amazon/eBay/Vend POS stores effortlessly. There are a few additions that would be great but the requests for new features system is very good for suggestions. The accounting/reporting side of Veeqo is the only thing that holds it back slightly but we weren't signing up with the intention of solely using this so we use Xero for this, which also integrates.

I can only repeat all the positive reviews this app already has! I signed up on the recommendation of another online retailer who already uses Veeqo and who showed me how it works for him. The "backroom stuff" can be a bit complicated at times but that's because we are asking it to perform miracles for us - I have linked together 1,500 products so far on 3 different selling sites. The support for this is as good as everyone says, so you are never alone. Once that part is done the actual day to day handling and dispatching of orders from all selling sites on one central screen is just so simple and I leave my staff to get on with that part. The system also raises and sends purchase orders to the suppliers if you want it too! I'm a huge fan of this app!!!!

Great solution and a great product. It's integrated into quite a few of our sales platforms and it makes the shipping/dispatch process a doddle. On the occasions I have had to contact customer support they have been easy to contact, responsive and solved my issues with the minimum of hassle. Would highly recommend

Veeqo has made creating shipping labels in Royal Mail a dream; if you've ever had to log into RM's website to generate orders, you'll know how horrible it is. Veeqo has done a lot of work to make this simple! Keeping track of out of stock products within a kit is difficult, because of the caching. However, the support we get from the team is second to none. Always there through email, phone or live chat support. Really looking forward to the pending Purchase Order updates too!

Great solution for our business. Better UK shipping partnerships than competitors.

Good software but so expensive and ridiculous price increases every year. I personally feel like they are pricing themselves out of the market.

In the time we have been with Veeqo - our business has gone from strength to strength. Its a real partnership! The support team, especially Vera and Marc, have been great. Sometimes a little buggy and some new features could be rolled out faster, but on the whole a great and reliable product that should get even better over time.

It absolutely fulfills our needs. In the beginning we had little trouble with setting up. But since the support is always available we do not have to complain anymore!

We've been using Veeqo for over 3 years, pretty much since it's inception. It's the only software that integrates with Royal Mail online, which allows you the 20% VAT claim on volumetric discount - huge plus for any UK based e-commerce businesses. We are now using it for all our stock and inventory MGT too, and it's proving to be pretty seamless. Fingers crossed they roll out multiple currency variants for w/s orders and pricing for each SKU soon! Support is also good - would recommend.

Finisterre

2017-05-24

United Kingdom

Veeqo has worked for us really well and the support is excellent and it's really easy to use. The on-boarding process was really smooth and they have been very responsive to the few issues with couriers that we have had.

Absolutely superb! Without veeqo im sure we would find it very hard to keep track with sales, shipping and all other aspects of running our business. The support is top notch, and with our shipping integrated its so much easier to now pick pack and send out our goods

Unbelievable product. Can’t express how happy we are with you guys and how well things are working. If you want to sell on multiple channels, then this is a must have tool! Donovan - Chokodays.com and Chokodays.de

I have tried a few of the multi-platform companies and I have finally found the one that will work with my business model. Customer service has been great (thank you Keela) and very responsive. I am relieved to finally have all of my sales, inventory and shipping all in one place. I do not hesitate to recommend this company! Laurie Walhovd Great2bHome