Reviews for Veeqo Shipping

Veeqo has been great! Glad to see how they are implementing new features based on Amazon updates. We are hopeful they can begin to venturing into improving their Inventory Management features.

We have been using Veeqo to operate our business for over 7 years and it has been a great tool for us. It has continued to advance over the years with upgrades and new features being released regularly. The integrations with our sales channels are outstanding. We have looked at other solutions similar to Veeqo a number of different times to ensure that we continue to utilize the most suitable solution for our business and have yet to find anything that checks more boxes for us. The support staff at Veeqo has always been very helpful as well. We definitely recommend Veeqo especially if you have multiple online sales channels to connect with.

We have switch from our previous shipping software to veeqo and we are very satisfied! We have been saving money on shipping costs ever since!

Using it more, but slowly, constantly amazed by what it can do. Nervous about reports of bad customer service and lack of protection, but to be fair, we haven't needed to use either yet, so far so great, 5 stars but Fingers Crossed !

worst customer support. been trying to set this up for 4 weeks and just shit.

Love this app! Best rates I have found and you get credit money toward your bill with every label you create. Fast customer service too!

This platform is a bug filled mess. Feels like it's in pre-beta testing. Can't combine shipments, can't split shipments, support tickets go no where... Don't get suckered in with the promise of no monthly fees, the headaches this platform cause aren't worth it.

awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! we have been waiting around 6 months now to get reimbursed as per Veeqo's promises....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways these guys just dont live up to their promises. dont get your hopes up, and DON'T GO VEEQO!!

Be careful. The advertisement for this app says that it's simply for buying shipping labels. In reality, you need to provide access (view and edit) to the full information of your sales channel. For example, from Amazon, this includes: Tax Remittance, Selling Partner Insights, Amazon Fulfillment, Pricing, Finance and Accounting, Product Listing, Inventory and Order Tracking, Direct-to-Consumer Shipping, Tax Invoicing, Buyer Solicitation, Buyer Communication!!! Moreover, there were notifications from Amazon that the app requests reports on all these categories every couple of hours. You cannot buy labels without providing this data. That is, they blatantly lie, covering up with label buying to gain access to all the information about your sales channel. Support does not hesitate to refer in every message that they are from Amazon. But they apparently do not know that due to Amazon's constant harassment of sellers, this is more a reason for distrust than trust.

Yaya Maria's

2024-05-01

United States

Works flawless in my store. The prices for shipping labels you get here are great. I love that orders inside my store get automatically updated after I purchase a label. I haven't noticed any issues with that. I'm very happy with this app and I definitely recommend giving it a shot.

Easy to use, simple, and has a good support team that assists when help is required.

honestly, I can't imagine how it is possible to use this app. complicated and unhelpful, irrelevant orders, irrelevant products. not possible to handle all of that

Negative reviews regarding initial bugs should be removed. I haven't noticed a single issue on my end as of 2024. Veeqo is literally the best shipping service I have found and I have tried them all. You get shipping credits for each shipment which takes a huge percentage away from your shipping costs. You can easily manipulate what packages you use/shipping services for Amazon orders as well as shopify. Like I said, I have tried all of the shipping services and this is by far the best. I had a question early on and got an email back within the hour and the customer support staff was extremely helpful. The issue was even sent to a different rep and I still was contacted right away instead of being lost in the customer services roundabout. 10/10 can't recommend Veeqo enough

Buggy and unsupported. Sync in not working right. Some addresses show up and "unverified" and you can only buy DHL labels. Try calling them with a question. Call rings for 3 to 5 minutes and then you get a VM that picks up and asks to call them back.

System isn't ready for release - too many bugs, doesn't sync with platforms in any reliable way. Support is enthusiastic and friendly but hindered by a product that doesn't work. After 10 weeks of trying to get this app to work, missing £5k in sales and losing the first part of the Christmas sales period we've given up and moved to another app. This one has potential (I liked the UI and functionality) but just isn't ready for release yet.

Not ready for prime time. Instructions on syncing our BigCommerce story didn't work. (Instructions were just plain wrong.) They only support media mail or Bound Printed Matter with Amazon. You can't ship media mail with any ebay, etc. which was a deal-killer, since we sell books. They offered to submit this as a request for a feature. Uninstalling. Big waste of time. Maybe I'll try again in a few years.

Great app, from the perspective that its free and controls your inventory as part of the deal. Shipping works fine, the software is new so i'm looking forward to the improvements it will make as it grows.

We have shipped for years using the various shipping platforms and we have also used various inventory and multichannel solutions for years. So we know what works and what doesn't. That being said, we have so far found Veeqo to be everything they say it is. There as always some aspects of apps or software that some like and some don't, but we are pleased with Veeqo as of today. I would like a bit more flexibility on setting up the format of my invoices and packing slips, but that isn't a deal breaker for us by any means. As to inventory sync across the various channels, easy! And it works. Best of all, the price ... it blows the competition away price wise!

It would be so perfect - if it worked. But it doesn't and they are clearly still figuring out their platform with little commitment or responsibility for their mistakes. They even try to help you, but they do not know how because they also do not know what they are doing. If your business is just starting and you do not have many orders or don't care about your inventory syncing properly, go for it. Otherwise, stay away from Veeqo.

This app says it will use my FedEx One Rate rates - I've got it connected correctly and there is a glitch - it won't pull them up. The fix is with the development team and there is NO estimate for a fix on this - which to me, renders the app useless, sadly.

Great App that does what we need and saves us time and money. Support from Veeqo is excellent with any issues or queries.

Been using it for a short while, have to say, that we've had numerous issues that have needed support, through no fault of ours. Initial sync of stores failed, so had to use csv files, which also failed, took support three days, and multiple attempts, to come up with solution. Further issues with csv files failing to update various information. CN22 customs form failed to print for Guernsey, still waiting for a resolution. Lots of other issues, which i can't be bothered to go into. Basically, it'll work, but you'll probably need to be on to support quite regularly.

Really easy to use, as a new business I wanted to start with a solid app integration that works between my online stores and accounts and therefore feel that as our business grows Veeqo is giving me the confidence that it will help us achieve our goals

Great app backed up with great support. Any queries I've had with the features and functions of the app have been answered the same day by helpful agents.

The Barrington Garage

2023-05-06

United States

Veeqo is the solution I've been searching for for years. Every multi-channel aggregator I looked at was either outrageously expensive or cumbersome (or both). Veeqo solves my inventory sync issues, and its integration with Amazon Buy Shipping gives me all the convenience and seller protections I had on Amazon Seller Central. There's a learning curve to any such software due to the complex nature of multi-channel aggregation, so be prepaid to study their support articles. But Veeqo is as understandable as anything I've looked at, and their support agents are refreshingly knowledgeable and responsive (Amazon, pay attention). Veeqo continues to improve, and they frequently add functionality based on user feedback. My multi-channel inventory is synced, and I'm getting fantastic rates from the major carriers. Veeqo is simply the best.