Reviews for Veeqo Shipping

Superb service, the best quality support we have seen from a company. Everyone in the business truly cares about the customer. Been using for 6 months now and had not 1 issue. Has completely transformed the way we operate and the speed we can process orders. 6 stars please.

Excellent app, we run around 5 ebay accounts , our own website and an amazon account. Booking in takes 10 minutes as opposed to 2 hours each day and you really have control over your orders. Do not rush with the setup and you will be rewarded of how easy it is to intergrate. Uk phone support by the app builders themselves. If you run multi sales channels then there is quite simply no better.

Veeqo is the best app around for integrating your stores and Royal Mail. I have been using it for 2 years now and it has greatly reduced our admit time!! The software is constantly evolving and there are always new features. I definitely recommend!

Extremely effective inventory management system! Ticked all the boxes and integrated seamlessly with our Shopify website and eBay store. Their customer service team are always welcoming and their technical team were able to set everything up for us efficiently so we had do downtime. Veeqo are innovators and looking towards the future with extra functions being added all the time. I would thoroughly recommend them.

We tried few products before we decided to use Veeqo and that was the best decision we made. You no only getting great product but also the best customer service you can ask for. Veeqo is by far the best product for those who like us selling on more then one markets. Good looking layout and easy navigation making you day easier. They also listen to their customers and constantly upgrading product. Veeqo is not the cheapest solution but I prefer pay more and get product on which I can rely, and Veeqo is that product

We've been using Veeqo for about 18 months and find it an excellent inventory software. We have quite a complicated inventory and Veeqo were very helpful in helping us organise it to suit our needs. We researched many different softwares and Veeqo ticked nearly all the boxes of what we need. Their support is excellent and it helps for us that they are UK based. We have used a few different inventory softwares over the years and Veeqo has been the best, they are also working on their reporting capabilities, so we are looking forward to that. I have given them 4 stars, but once they improve their reporting, they would get 5 stars from us.

It would still be beneficial to use Veeqo with Shopify if this was your only channel. However, Veeqo comes into its own when you sell on other platforms and/or have other websites. Managing inventory when selling on more than one platform is a nightmare. There is a significant danger of over selling which can only end in customer dissatisfaction. Inventory management is key - but the outstanding feature that Veeqo offers is shipping and managing dispatch. We sell on 3 of our own websites as well as eBay and Amazon. Orders come in to Veeqo automatically from all 5 sites allowing us to create pick lists instantly across all channels. You can also brand each packing slip/invoice different for each channel and allocate different shipping companies. We use Royal Mail, UPS, UK Mail and DX. Veeqo allow us to assign different types of orders to different couriers depending on an number of criteria. All shipping labels are created without any data entry ready for dispatch! Magic!

Veeqo is great for multi channel stock management

Veeqo really is a great system. We use it to link our Shopify, Amazon & Ebay stores together and it does this very well indeed.

Veeqo has catapulted my dispatching process from unprofessional to what you would expect from a large retailer. The way it has merged all of my sales channels into one order list makes things much easier, reducing the possibility of mistakes, missing orders and so on. The integration with Royal Mail means all of my orders are tracked, tracking codes are automatically pushed into my sales channels and also the customer is informed via email - all automatically of course. I could go on for hours about how much time and effort Veeqo has saved me, but this software has really helped me streamline my business, reduce complains and frustration and feel confident in growing my business as I know I can handle increased volume. Also, the customer service is brilliant.

Veeqo saves us an hour or more a day via it's Royal Mail Bulk Ship feature. We just set the shipping rules and with a few clicks, dozens of packages are shipped across our channels. Not only is the data automatically fed through to Royal Mail, but tracking references are automatically applied to orders and orders are marked as shipped. It's worth using Veeqo for this feature alone. But there's a lot more to Veeqo too, including inventory sync'ing, listing tools for eBay and Amazon, reporting across channels, accounting integrations, even a POS. Veeqo also is under constant development, and after a few months using it the feature set has expanded and usability improved - including an implementation of a suggestion of ours. Finally, support is responsive and intelligent and they follow through to ensure a resolution to any issues.

Beaufort And Blake

2016-01-25

United Kingdom

Unquestionable 5 stars. Genuinely pleased. As a single channel shopify eCommerce store, Veeqo is a really super cloud platform for a growing business struggling with the limitations of shopifys order management. They have a hugely dedicated support team which you can actually talk to on the phone included with every package they offer, this is a massive bonus for solving ops headaches quickly and easily. Few other shopify app order management solutions offered this level of support for such a low price. The Facebook app style bubble chat function is so cool too. Entering cost price data allows for stock valuation figures which helps for planning p&l and cash flows. Allow up to 4 weeks for transferring over from shopify on 20 orders a day, with 1 week for interface learning. The simplicity of the platform is just fantastic because there is a no nonsense feeling of operating it. The few setbacks are likely unique to us because we are our own brand selling our own custom made products. This means the lack of customisations for reports and functionality may develop into pain points further down the line (we are growing at circa 275% p/a), but we can see this platform allowing seamless operations for a good 12-18 months. It should solve almost everything until then and is thus difficult to criticise! Team Beaufort & Blake

Seamless integration with our Shopify and eBay stores.

Veeqo has been a life saver for us. We searched everywhere for an system which would integrate with all of our platforms - Veeqo was the only one which was able to integrate with everything we needed, including Shopify. We can easily manage our stock for multiple platforms all in one place now so with the amount of products and variants we have it has enabled us to list more on other platforms such as Amazon without having to worry about keeping on top of the stock levels across them all. It saves us an average of 2 hours a day on our old shipping process by putting everything into one place and having a quick and easy one click bulk shipment which also effortlessly creates all of our shipping labels and customer invoices. We recently started using another feature of veeqo enabling us to see our profit margins on each product from cost price and also manage how much stock we actually sit on. This has been particularly useful for us as a business. The support is also excellent and the team behind veeqo are always hands on any problems or questions we have. If you are looking to save yourself hours in the day and smooth out your current shipping process or stock management - you definitely need Veeqo.

No for us. Looks great on the outset but Amazon lister doesn't work properly and eBay lister is still in development.

The royal mail integration is good - and multichannel sales management and shipping generally works well. The bad - we find some of the UX a bit slow and buggy and it could do with a bit of an overhaul. Reporting is particularly weak too - better dashboards and some improved basic sales reporting would be great. A few more courier integrations wouldn't go amiss either. Overall though it's just about the best of these kinds of products: Linnworks is definitely overkill for us and a lot of the other inventory management tools are very US-centric and don't have many UK courier integrations.

We have been round the block so many times and at last thought we had found the right solution. Linked straight to our shopify site and were able to upload our vend csv file into the system easily enough. The problem came from Veeqo's supplied till system. If a customer came to the till with a packet of hooks (we are a fishing tackle company) and the staff member scanned them, up would jump on the screen a full list of this hooks variations i.e. sizes. The staff member would then have to look at the screen and select which variation they had in their hand. The veeqo till system does not process variations straight to basket from scanner and this is open to human error. We have about 7500 variations out of 8700 products so this problem can clearly be observed, especially on a busy Saturday when there is a queue at the tills and customers are coming up with armfuls of small items. This till system is ok if you run a small quiet coffee shop. So, I rang up to ask about fixing, what was to me, quite a simple tweek only to be told by one of the sales guys who had very limited technical experience (never ever got through to somebody that knows what they are talking about), that for now there was nothing they could do about it and maybe some time in the future the problem could be fixed. I got the feeling that he was being very wishy washy with me and was not interested in A. Seeing a proper technical guy. and B. Suggesting a progressive response to the problem. His main input ,which he said several times was 'Sorry about that, would you like me to cancel your forthcoming phone meeting with one of the set up guys'' Not a good way to obtain customers.

We did an exhaustive search for an inventory management and fulfilment system before we launched our Shopify store, and Veeqo came out tops. It had the right balance of lots of useful features for a new eCommerce store, while being easy to setup as well as affordable. Veeqo integrates seamlessly with my Shopify store as well as Xero (which we are using for accounting). Importing products from Shopify into Veeqo was a breeze.

Seamless integration with our Shopify and eBay stores. It is no exaggeration that this has saved us hours of time every day. Worth every penny! Michael TORRO

simple. smart. amazing. game changer. cannot understate the brilliance of this app for shopify! great support and an instant time saver for internet retailers. jm

This is my 100% truthful and detailed review. As of recently, we do on average about 500 orders a day. So we do stress test it a bit! (It managed to cope with 1000 orders a day perfectly) We started out with Veeqo about 6 months ago. It reshaped how we did things, and allowed us to expand to other sales channels without splitting our stock. The speed increase it gave us in completing the orders are amazing. Admittedly, we have had quite a few problems with Veeqo, BUT that is in the past and they have tried their best (every member at Veeqo, not naming any specific names!) to put things right as soon as possible. Which may involve the Veeqo team working out of hours to rectify. Every problem that we have encountered has been fixed within a good amount of time. But don’t let that put you off, we have not had anything catastrophic happen and significant problems are extremely rare. Veeqo as a company & an application are evolving and updating all the time, which is one of the best things about them. With many other applications & subscriptions we have had in the past; you may buy into the contract and you are stuck with the same application in a year or two, whereas Veeqo is almost updated/upgraded every single day. (and the updates are always good changes!) The support Veeqo provides is quite excellent. From a click of the button you receive instant access to their help centre, or you can talk to a member of the Veeqo team which are very helpful. If you have any problems are questions, it isn't hard to get them answered or fixed. The application itself is very good. As I said previously, updated constantly. It works well, it’s well designed and works good with the channels we have used (Amazon, eBay & Shopify). It ties everything together nicely. Some people may think it to be expensive, but you do get what you pay for. It offers reports, which are quite good for roughly checking your takings and profits (I use it every day!). It offers fully customisable invoices/receipts and other order printables you may use (one of the main reasons for trying Veeqo in the first place). Also, the ability to barcode orders and products is excellent! So if you do use Veeqo, I would recommend investing in a scanner! The initial setup is very quick. (Depending on the amount of products you sell of course.) With other applications of this type you would need weeks or to pay a ridiculous fee to get it setup. But the initial setup is very quick, easy and simple. (Nothing complex whatsoever with no problems). Summary: From the experience I have received from Veeqo, how it has helped us to increase the amount of orders (& be able to cope!) I would highly recommend because we could not live without it. Perfect customer service and very good application. Veeqo is the best application in its category. We will probably never stop using Veeqo. Highly recommend.

Awesome software, order management software has never been so user friendly. I have switched from one of the biggest well known order management software companies & the difference is light and day, and it's Cheaper!! Thank you, Danny

Now this is money well spent. Having Veeqo integrated into our online store has saved us so much time and money. We have been running Veeqo for well over 12 month and I must say we are really pleased with the time and money saved and the increase in our business since install. Highly recommended.

A must for processing orders and taking all the worry and risk of error from the order processing routine. If you are worrying about getting the right application integrated to do the job, this is the one for you. The system is very flexible and completely integrated with our in-house systems with ease. If you do need help the after service and technical help is also first rate. Thanks.

Great app for syncing stock with multiple channels and Royal Mail integration has been particularly useful in automatic tracking codes for customers!