Reviews for USAdrop‑Global Dropshipping

USADrop's customer support is very efficient. Not only did they answer all my questions promptly and efficiently, but they did so with exceptional kindness and patience. Every interaction was a pleasure, and I felt genuinely cared for. Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service. Dear customer, I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously. I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers. If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward. Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services. Sincerely, USAdrop Support Team

best customer service Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

You'd be better off staying away from these guys. I've worked with five different agencies, and these are by far the worst. There's no communication and zero operational management. They can't even explain how your items get lost during transportation, let alone return them to your inventory. Can you believe my sales agent was banned from the company for five days right in the middle of my operations? There was no one to handle my orders. Even though I had items in stock, it took them at least 3-4 days to ship out orders.

nice and friendly support

Suporte espetacular!

I was blown away by the exceptional customer service at USADrop! Their team was incredibly helpful and responsive

the customer service is super great they are very patient and very nice they explained everything clearly and answer all of my questions.

works well, the support is very good. 10/10 supplier

Great customer service! Awesome response time! Thank you Rick for your help!

I had a great time with USA drop, and the customer service Rick helped me a lot!

"Thank you very much, Usadrop, for your excellent service and constant support. Thanks to your help, our project was able to move forward successfully. We really appreciate your professionalism and commitment. Many thanks to the entire team!"

Just joined so really can't give review on their products and their processes. I have been speaking to Rick on the chat button who is very helpful with answering my questions so happy to write a good review for him!

I needed help with some products clarification and Rick the person who helped me, walked me through with a step-by-step in very professional maner

Still setting up Rick is assisting me good man

At first it was a rough start, but Finally things are moving as it should. Customer service is very helpful as soon as I ask any question on the fly. So happy I don't have to call anyone for simple questions. Great Job, Customer service.

very responsive, patient and easy going needless to say they were very helpful and were able to assist me with ease and in a timely manner.

Thank you Rick for your help! Greatly appreciate it

amazing

im satisfied by this app and i like the support team of this app I think everything is great

Good service thanks

Good customer service.

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

USA drop is the best way to get started with drop shipping. It is a little complicated at first, but you fall into rhythm after exploring for a bit. Their service is very good, responding almost immediately to any question. They also give a you a sales agent to help you ship out orders. Overall, USA drop is definitely the go-to for starting a dropshipping business.