Reviews for TxtCart: SMS Marketing & AI

This is the best SMS app ive used on shopify, super easy to integrate and the data analytics breakdown is amazing for understand how to best milk your customers. TxtCart has made my store an extra 10k this month!!! you need this app if you dont have it already.

Not for me. I was charged $34, never even made a sale. Im sure its great for websites that has more traffic, but if you are just starting out and building your clientele, there are way more beginner friendly apps out there.

Great customer service no regrets with purchase at all!

I wanted to know how to add my contacts to my subscriber list and the answer is not only vague, but it is very inaccurate. The short answer is you cannot upload a CSV file at all. It must be done for you. Hope they can update the instructions. The automated response is terrible which leaves the client going in circles to try to find out how to add the contacts by uploading a csv. The chat human also insisted that I could upload a csv, but when I told her I don't see an option for it, she then told me that customer service must do it for you. Be more straight forward because clients are spending too much time on a wild goose chase. YOU CANNOT UPLOAD A CSV FILE. It must be done for the client by emailing support.

Helped me recover some sales, will definitely help with revenue.

Great customer service quick responses and amazing app recommend it.

Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it

This app should be taken off of the Shopify app store for deceptive and false advertising. They will associate any sale that happens after they text the customer even if no link to cart or discount was sent. The texts that are sent to these abandoned checkouts are not human sounding and do not actually address what the customer asks most of the time. Nowhere under the plan information does it say that they charge a $5 monthly fee for carrier usage, to which support told me it is just not advertised... Also telling a customer that they are unaware of SMS marketing costs, and then proceeding to shame me for being on Shopify advanced plan and complaining about the charge is laughable. My Shopify plan is irrelevant from what I pay to this app, and should never have been thrown at me like that. Just because merchants are not noticing your hidden charges does not make it right...

SoHot Swimwear

2023-08-30

United States

I have found this is a good app for capturing abandon checkouts. I am happy with the conversion rate.

The support I received while setting up the app on Shopify was truly exceptional. Their assistance was amazing, guiding me through the process and addressing all my concerns promptly. I highly recommend this app due to the outstanding support provided.

My friend referred me to this sms app and I’m very excited to make use of their campaigns and conversational cart product!

Fantastic service! I can't believe the extra money I am making now that the giant whole in my store that was abandoned checkouts is being tackled head on to help me get the highest possible number of conversions and reduce wasted ad spend.

The app refer by friend and it's very good and Best sms marketing and customer support. Best service

Great sms app for recovering lost sales and providing quick customer support to customers. Very happy with the team and app as a whole.

I did helped me boost my revenue by 20%. So far experience was good , looking forward to use it smartly. Customer support is cool

Its an amazing app! I absloutely enjoy using it and it has helped my store get so many more sales due to customers using texts and putting in their number

the best sms app by far, definitely my first choice when building a brand and cant forget about the customer service 10/10

I recommend TxtCart for doing SMS marketing. The app is not hard to use and provide data to let one see what works and what is not working to improve the ROI between store and customer. TxtCart was also helpful in assisting me in any issue I was having and answered my concerns back in a timely manner. It has also help recovered abandoned carts and checkouts in which customers returned to complete orders. Definitely worth using!

Great app, customer service is great! I was in need for a good SMS application and finally found one!

its ery good really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support

best app on the market, i tried smsbump and its so glitchy this is amazing. it has conversations with your customers and your ROI is nuts!!!

By far the best SMS marketing app in the shopify store. It's a true game changer when it comes to increasing revenue from abandoned carts. Highly recommend it!

Such an amazing app. Would recommend everyone to start with this app from the beginning itslef. TXTcart helps you recover orders that you did not know could be recovered

Great customer service and rapid responses! the app itself is straight forward and easy to understand. highly recommend!

Best SMS App on the appstore. Very easy to use & is automated. Customer Support responds all hours of the day and fast!