Reviews for TxtCart: SMS Marketing & AI

Great customer service. They will help you!

As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.

This was a feature that I was not using as often as I thought I would and due to that I decided to cancel my membership. There was a bit of confusion in the process yet once I as able to get Kyle on line the process turned super easy after that. He listen to my concern and solve it within less than 10 minutes and supplied a credit for once I'm ready to return. Much Appreciated !

Excepcional atendimento, Muito obrigado Sara!

Great APP and great customer support. I had an issue with billing which Sara resolved in few minutes.

Only had it for 1 day but customer support seems helpful

Daniel, As mentioned via support, call and email - you installed TxtCart's Basic Plan ($0/mo + 20% of sales). Within 3 days, TxtCart generated $400 in revenue for Sickest Barbers, of which $78 was billed correctly. This is over a 5X ROI - a great thing to celebrate. I understand you didn't fully understand the pricing options you had signed up for, nonetheless, we credited your account the $78 which would cancel out any pending invoice charges. If you have any questions, don't hesitate to reach out. - TxtCart Support

Appreciate the review! Hope you have a great day. - TxtCart Team

Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.

Was confused about the different plans but I talked to Sara on the customer support team and she was super nice and helped me with all the issues I was having. Highly recommend using this app and contacting their support team with any problems!

love the app

Very helpful admins directing for the best experience for your sales needs.

I'm new to e-commerce and the people at txtcart are friendly, patient, knowledgeable, and helpful! I look forward to working with them long term

Molly's

2023-12-20

United States

i thought you would help me find customers

Amazing APP. Great customer service!

Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.

Good to work with, great product!

Sara is very helpful when it comes to customer service, great help, very quick to answer.

Heard about TxtCart from a friend and I have to say, while I was skeptical I am very impressed. From the quick few minute onboarding, to their support's willingness to work and help you get setup/results. And the product is very cool, automated responses from AI and real people acting as an extension of your sales team and CS. 10/10 if I could! Highly recommend to anyone looking for an effective SMS solution with top notch support.

TxtCart:SMS Marketing & AI very easy to set up in your store. They provide step by step instruction, notes and walk through help tutorials for each page. They provide Clear insight to how the implementation & functions of how the application works as well as what is necessary to create an overall positive costumer, end user, Application service. Thus far. TxTCART Customer service has been great and I look forward to working with TXTCart in the coming days to see what Kind of data an revenue will be generated. SO Far Very happy. with the experience. Thank you

Sarah provided great customer service, fast and easy to set up and extremely beneficial to our store. Highly recommend!!

It's been really amazing using TXTCart. It was easy and simple to setup! Plus the support has been awesome as well from the team. The app started working immediately when we connected it and it's great to see our abandon cart potential customers begin to respond to the text messages!

I really enjoy the services they provide. If you ever have a question or concerns with billing then Kyle is the right person for the job. I mean great customer services and great at getting the problem resolved. Check out the TxtCart app now.

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.

Fantastic customer support so far, Rachel helped me setup everything with ease! Looking forward to results now!